Gail and Bryan bring the perfect combination of a customer-centric approach and a deep understanding of how to deliver technology-enabled solutions to libraries and their patrons. Our customers love working with them already.
Sunnyvale, CA (PRWEB) November 12, 2013
Boopsie for Libraries, the leading mobile platform for libraries worldwide, announced today the expansion of their team to include Gail Tsujita as the Director of Customer Service and Bryan Murray as Senior Account Manager. Gail will lead all customer service efforts for Boopsie while Bryan will be responsible for managing the hundreds of major libraries that use Boopsie to deliver library services to their patrons and students.
“We are so pleased to add two additional rockstars to the team,” says Boopsie’s CEO, Tony Medrano. “Gail and Bryan bring the perfect combination of a customer-centric approach and a deep understanding of how to deliver technology-enabled solutions to libraries and their patrons. Our customers love working with them already.”
Gail joins Boopsie with over 15 years of customer support experience in the mobile apps, software as a service and Internet industries. Most recently, she served as the Customer Service Manager at Gameview Studios; prior to that she was the Senior Manager at Elance, Inc. Gail also brings technical support knowledge from her positions at Elance and BackWeb Technologies, Inc.
“I'm excited about joining the Boopsie for Libraries team. We are in a market that can add value to an entire community by helping a local libraries introduce their resources to a larger audience via mobile devices,” says Gail. “I'm bringing my years of customer service experience to not only enhance our internal processes, but also serve as a member of the team which is the main contact to our diverse library customers. It's exciting to help libraries reinvent themselves to help serve their growing numbers of tech savvy users.”
Bryan comes to Boopsie with almost ten years of sales and marketing experience. Most recently, Bryan was an Advance Client Solutions Manager for Reputation.com, where he was responsible for coordinating and attending small business trade shows. At PlanningShop, Bryan was responsible for creating and executing sales and marketing plans for higher education institutions. He was the account manager for hundreds of clients and customers in higher education.
“It is a great time to be joining Boopsie. It's an ambitious, lean, and creative team and this industry combines two of my biggest passions: technology and education. The library market is a tad misunderstood; it is not just a place to check out books. Libraries are amazing resources for not only books, eBooks, and research, but with our mobile app technology, they serve as an ideal channel for reaching youth and under-served communities,” says the new Senior Account Manager. “I'm excited to work one-on-one with libraries on their mobile solutions, and I believe my academic and eBook marketing experience will help them innovate even further in their communities.”
Founded in 2006 in Silicon Valley, Boopsie is the industry-leading mobile solution for over 2,500 public library and academic library locations worldwide. Customers include Seattle Public Library, Los Angeles Public Library, New York University Law School and Brown University. Boopsie’s custom-branded native mobile apps for libraries are affordable, easy to deploy and maintain, and enable libraries of all sizes to quickly and easily meet the rapidly changing needs of their patrons with world-class performance. Boopsie’s solutions are fully hosted and all apps are downloadable on smartphones and tablets including Android, iOS (iPhone, iPod Touch, iPad), Windows Phone 8, Windows 8, Windows Mobile, Kindle Fire and even Blackberry. Visit our website for more information about Boopsie’s mobile apps for libraries.