A heartfelt thanks to the thousands of librarians who considered our product and took the time to recognize our strengths, and contribute insightful feedback that will help us to improve and evolve our service.
Sunnyvale, CA (PRWEB) December 11, 2015
Boopsie, Inc. has something to celebrate: The leading mobile platform-as-a-service provider today announced that their library-branded mobile apps have received a silver distinction in the LibraryWorks’ second annual Modern Library Awards (MLAs).
The MLAs were created as a way to objectively recognize the top products in the library industry. Each product or service submitted in Fall 2015 for consideration was posted to a private site with an enhanced description and attendant materials before being batched into small groups and sent to the LibraryWorks database of more than 80,000 librarians at public, K-12, academic and special libraries. To ensure a truly unbiased score, only customers with experience with Boopsie mobile apps in their libraries were permitted to judge the products.
Each judge scored the Boopsie mobile apps’ functionality, value and customer service on a numeric basis from 1-10. Boopsie’s highest marks were given for “quality of the product” and “quality of service delivered by the company,” data that continues a trend seen in the company’s impressive quarterly customer satisfaction ratings.
“Customer feedback is an intrinsic component of our software development lifecycle. We regularly prioritize and integrate feedback from the over 4,000 libraries that leverage our apps to acquire new patrons and increase both their digital and print circulation.” says Nicholas Wehr, Boopsie’s EVP of Technology. “A heartfelt thanks to the thousands of librarians who considered our product and took the time to recognize our strengths, and contribute insightful feedback that will help us to improve and evolve our service.”
Jenny Newman, publisher and MLA program manager, was expecting the mobile app company to rank high with the judges. “It’s hardly a surprise that librarians used the MLAs as an opportunity to praise Boopsie — they’ve been at the forefront of the industry since their company entered the market nine years ago. We look forward to seeing Boopsie return even higher numbers in next year’s MLAs.”
Contact Boopsie to see how your library can leverage Boopsie’s award-winning mobile apps to make services more accessible to members of your diverse community.
LibraryWorks helps administrators to make informed decisions about library technology, automation and software, collection development and management, facilities and furnishings, staffing, purchasing, and other areas that drive effective strategic planning and day-to-day operations. Our family of resources can enable you to identify best practices, monitor trends, evaluate new products and services, apply for grants and funding, post or find a job, and even enjoy some library humor.
About the Modern Library Awards program
Modern Library Awards (MLAs), a product-review program designed to recognize elite products in the market which can help library management personnel enhance the quality-of-experience for the library user and increase the performance of their library systems.
Boopsie, Inc. is the industry-leading mobile platform-as-a-service (PaaS) provider for over 4,000 library locations worldwide. Boopsie’s apps have been downloaded over 3.5 million times and are used by over 500,000 unique app users per month. Boopsie’s library-branded mobile apps are affordable, easy to deploy and maintain, and enable libraries of all types and sizes, including academic, corporate, public and special, to quickly acquire new users and increase circulation. Boopsie’s mobile apps are fully hosted and maintained by Boopsie’s U.S. based customer service organization and are designed for Android, iOS, Windows Phone 8, Windows 8, Kindle Fire and even Blackberry platforms. Boopsie enables 24/7 remote library access via the user’s device of choice. Boopsie also sells subscription services including a digital catalog of comics and graphic novels. Visit Boopsie.com for more information about mobile apps for libraries. In 2015 Boopsie was acquired by an affiliate of Demco, who has 110 years of library experience and offers a full range of supplies, equipment, furniture and software, as well as comprehensive interior design services for libraries and schools nationwide.