How Boopsie Helped Houston Public Library Better Serve Its Users

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Newly released case study explores mobile app’s effect on library system

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What we’re most excited about is that like our library system, Boopsie is focused on continuing to improve the service they offer on a regular basis. We’re excited to work with Boopsie and look forward to new ways of improving access and services.

Boopsie, Inc., the leading mobile platform-as-a-service provider for libraries worldwide, today released a case study focused on its partnership with Houston Public Library. Boopsie worked with the Library to create a custom mobile app that provides convenient access to the Library’s services for the system’s users. The launch of the branded app resulted in an increase in resource usage — specifically the comic books and graphic novels in the Library’s extensive collection — and easily trackable return on investment for the Library.

Before partnering with Boopsie, Houston Public Library knew that it needed to offer an engaging experience to compete with the non-library digital resources that users frequently rely upon for their information needs. The study explores the results of a partnership between Boopsie and the Library to implement a branded app, highlighting how the Library saw an immediate increase in usage following launch of the app.

Anyone may receive a free copy of the case study by registering here.

“What we’re most excited about is that like our library system, Boopsie is focused on continuing to improve the service they offer on a regular basis,” said Saima Kadir, Virtual Library Services Manager of Houston Public Library. “We’re excited to work with Boopsie and look forward to new ways of improving access and services.”

“Preparing case studies is a great way to perform analysis of just how well our customized apps work,” says Megan Vizzini, Executive Vice President of Boopsie. “Seeing a 400% increase in average daily circulation of the Library’s Digital Comics and Graphic Novels subscription shows us that we’re doing it right, but we won’t stop there. We’re excited to continue working with Houston Public Library to further enhance their app, with our ultimate goal being to help them achieve their mission of linking people to the world.”

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About Boopsie
Boopsie, Inc. is the industry-leading mobile platform-as-a-service (PaaS) provider for over 4,000 library locations worldwide. Boopsie’s apps have been downloaded over 3.5 million times and are used by over 500,000 unique app users per month. Boopsie’s library-branded mobile apps are affordable, easy to deploy and maintain, and enable libraries of all types and sizes, including academic, corporate, public and special, to quickly acquire new users and increase circulation. Boopsie’s mobile apps are fully hosted and maintained by Boopsie’s U.S. based customer service organization and are designed for Android, iOS, Windows Phone 8, Windows 8, Kindle Fire and even Blackberry platforms. Boopsie enables 24/7 remote library access via the user’s device of choice. Visit Boopsie.com for more information about mobile apps for libraries. In 2015 Boopsie was acquired by an affiliate of Demco, who has 110 years of library experience and offers a full range of supplies, equipment, furniture and software, as well as comprehensive interior design services for libraries and schools nationwide.

About Houston Public Library
We are a dynamic organization that serves one of the largest service areas – both population and area – in the country. More than 2 million residents in the City of Houston are the primary beneficiaries of a comprehensive customer-focused service delivery strategy. Our system is comprised of 44 public service units including 31 Neighborhood Libraries, four Regional Libraries, three Special Collection Libraries and four Express Libraries, the HPL Mobile Express and a satellite library located at the Children’s Museum of Houston. Our flagship facility, Central Library, located in downtown Houston, anchors this constellation of service points.

HPL links people to the world, through a broadly defined platform of educational, recreational and cultural programs and services for persons of all ages, ethnicities, and life stages throughout Houston and the surrounding region. Houston Public Library holds 3.6 million items, and in the past year served 7.2 million in-person and online visitors, answered over 667,546 reference questions, circulated more than 6.9 million books, magazines, and audio-visual materials and attracted nearly 189,050 participants to our programs. Notably, all services and privileges that accompany the Houston Public Library card are free to all residents in the state of Texas.

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Megan Vizzini
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