Our goal is to use this program to turn our customers from ‘Loyal Customers’ to ‘SalesStaff Evangelists’ that will actively promote and recommend our company to others.
(PRWEB) October 01, 2013
As a company, SalesStaff is obsessed with the Customer Experience. To prove this over the years, SalesStaff has developed a world-class Account Management team and Production team. In fact, SalesStaff was the first in the demand generation industry to launch a Quality Control department to ensure that client quality standards were being met. The innovation continues with the proud announcement of a Customer Experience department with the addition of Adam Liczwek to the SalesStaff family.
The purpose of Adam and his team is to work directly with the SalesStaff Account Management, Quality Control, and Clients to ensure that campaigns are producing at the highest level possible and clients’ expectations are not only being met but exceeded.
Over the next ninety days, SalesStaff customers can expect:
- An automated process to gather appointment feedback without having to fill out forms, send emails, etc. The updates would be made and automatically updated into a portal that the client will be able to have access to directly
- Expanded Reporting to give client full exposure to the trends experienced from our dialing efforts as well as improved pipeline tracking of the results of appointments
- Launch of a formal Customer Trouble Ticket system. SalesStaff wishes to hear and respond to any and all customer issues that may arise, no matter how minor. The stated SalesStaff goal is 100% satisfaction; so this program will treat every customer complaint as the biggest priority in the company to resolve.
- Expansion of SalesStaff’s Customer Appreciation Program
SalesStaff President Bryan Brorsen says, "Adam brings to the table a good mix of experience in improving customer relations, but most importantly he shares the obsession that the customer is the most important aspect of a successful business. SalesStaff has a very good base with strong and loyal team members and established processes, but we recognize that without our loyal customers we would not have grown at the rate we have.” Brorsen continues, “Our goal is to use this program to turn our customers from ‘Loyal Customers’ to ‘SalesStaff Evangelists’ that will actively promote and recommend our company to others."
SalesStaff is a premier provider of appointment setting and demand generation services for high-tech and business-to-business companies. For more information, visit http://www.prosalesstaff.com or contact by phone 888-591-8022 Ext. 333. To schedule an interview with Bryan Brorsen or Adam Liczwek, please contact 888-591-8022 or by email at email@example.com.