TravelSolutions by Campbell Extends Valuable Service to Clients with CampbellConnect

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New application leverages Concur TripLink data for full visibility into unmanaged bookings.

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TravelSolutions by Campbell today announces CampbellConnect, a new proprietary agency application that successfully integrates Concur TripLink data to their travel agents desktop. Campbell and Concur have been closely collaborating to help corporate clients overcome challenges with bookings made outside of a managed travel program, and provide valuable solutions for capturing that data.

TravelSolutions by Campbell led the charge by developing CampbellConnect, a private application for their customers which uses the Concur Connect API to enable the XML stream of data for trips booked outside of a client’s managed program. Further, Campbell developed a GDS agnostic means for their agents to quickly query the data to glean the relevant information to assist en route travelers.

TravelSolutions by Campbell’s CEO Bill Campbell said, “We are very pleased with our progress on this endeavor. This connection allows us to have visibility on who has booked outside the system and allows us to be responsive in the event those travelers need assistance. Serving the traveler is only the first step. We will be announcing a myriad of other developments in the coming weeks that enable our company to use this data proactively to help to enable our customers with areas such as data aggregation and leverage, duty of care, policy and rate audits; as well as hotel cluster shopping, to name a few."

Partnering with Concur and the travel ecosystem will continue to differentiate TravelSolutions by Campbell and bring additional value to our customers. TravelSolutions by Campbell’s Executive Vice President Steve Sedgwick said, “With an open platform to customize solutions for each of our clients, the future of travel management is very exciting.”

“More and more companies are looking for TMCs that can help them maximize visibility and control travel, regardless of the source,” said Mike Koetting, Executive Vice President of TMC Services for Concur. “Through their new application, TravelSolutions by Campbell is leveraging our open platform to gain visibility into open bookings, and extending service and value regardless of the booking source.”

For more information about TravelSolutions by Campbell, visit our website at http://www.campbelltravel.com.

About TravelSolutions by Campbell: TravelSolutions by Campbell is a privately-owned travel management company (TMC) with 30 years of experience helping business and leisure travelers circle the globe. The company develops and uses innovative technology solutions to business travel challenges. It was one of the first TMCs to use robotics in seat and fare scanning. It was also one of the first to develop Open Booking capture technology via CampbellConnect, a proprietary technology that assists clients by capturing and leveraging travel expenses that may occur outside of their managed programs.

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