I look forward to leading this exceptional organization of creative, dedicated, and talented professionals. We produce innovative, relevant, and insightful programming every day, and our service is succeeded by none.
BALTIMORE (PRWEB) January 16, 2019
CallRevu, the automotive solutions company that monitors and monetizes the caller’s journey from call to purchase and post-sale, announced today the appointment of Anthony Giagnacovo as Chief Executive Officer. Chip King will continue at CallRevu as Founder and serve as a member of the board.
"As we passed 20 million calls per year, and partnered with Serent Capital, it became clear that CallRevu was ready to transition from Founder/CEO model to a CEO experienced in growing a profitable technology company in concert,” said Chip King, Founder and Board Member of CallRevu. “His extensive automotive experience, paired with his education and energy, makes him the best choice for the position. We are excited to have him at the helm to lead us to the next chapter of growth.”
"I'm honored and humbled by the trust Chip, Kevin, and the entire board have placed in me to lead CallRevu to its next chapter of success,” said Giagnacovo. "I look forward to leading this exceptional organization of creative, dedicated, and talented professionals. We produce innovative, relevant, and insightful programming every day, and our service is succeeded by none.”
Giagnacovo brings more than 25 years of global software and technology experience to CallRevu, most recently serving as CEO for Enprecis Group, a Bregal Sagemount portfolio company focused on the Automotive industry. Giagnacovo previously held leadership roles at Solera, Inc., Lexmark/Perceptive Software, RSD, Adobe and Peoplesoft. His extensive work across the global automotive ecosystem brings immediate credibility to OEMs and dealers, as well as CRMs, DMS, and agency partners.
"Anthony captivated us from the start and quickly became the natural choice," said Kevin Frick, chairman of the board's succession committee and CEO of Serent Capital, CallRevu’s private equity investor. “We're delighted he is leading the charge to scale and grow CallRevu quickly and profitably."
CallRevu will be at the NADA show in San Francisco from January 25th -27th at booth #7722W presenting Project Kaizen, an innovative approach to improving and engaging customers throughout the customer journey.
Founded in 2008, CallRevu was started with the simple idea of transforming the call experience – one of the weak links in the sales process identified by the founders during their experience as Automotive Dealers and General Managers. Witnessing how digital channels (web and email) were rich in information and timeliness, these techniques were applied to the “call” – listening, transcribing, summarizing, alerting, and reporting - to transform the dealership experience and increase the call to cash conversion benefiting the dealerships with increased sales and customer satisfaction. From their humble beginning, CallRevu continues to push the boundaries of innovation – collaborating, training, and optimizing for constant monitoring and continual improvement. For more information, visit us at http://www.CallRevu.com.