Our guaranteed reservations set us apart from the competition. We strive to make the rental process as simple and straightforward as possible for our customers.
Orlando, FL (PRWEB) September 28, 2013
Carl’s Van Rentals expanded its presence in Florida recently with access to three new delivery and pick-up services to Port Canaveral, Cocoa Beach, and Melbourne. The new locations coincide with the announcement of the company’s new reservation guarantee policy, which locks in a customer’s rate with their reservation and guarantees that price changes (up or down) occurring after a reservation is made will not affect the customer’s cost of rental.
“Our guaranteed reservations set us apart from the competition,” stated Eric Libby, the company’s operations manager. “We strive to make the rental process as simple and straightforward as possible for our customers. Overbooking or allowing prices to change after a reservation is made only complicates the process and leads to dissatisfied customers, and that’s not how we want to do business.”
Carl’s Van Rentals is a family-owned business that first opened its doors in 1994 and now occupies convenient rental locations all across the state of Florida and southern Georgia. The newest delivery and pick-up locations include Port Canaveral, Cocoa Beach, and Melbourne. The Melbourne location is convenient for those flying into Melbourne International Airport. With the addition of service to these areas, Carl’s Van Rentals has a total of four physical locations across the state of Florida and 11 delivery and pick-up locations.
To provide further assistance to customers, Carl’s Van Rentals released a new mobile application earlier this year. The app is available via the Apple App Store and the Google Play Store. Through the app, customers can view rental options and receive messages about specials being offered. It also connects the customer to instructions about how to return their rental. The “Quick Pass” option allows app users to take a photo of their driver’s license and insurance information with their smart phone and send it to Carl’s to speed up rental procedures once they arrive.
Interested customers can visit the Carl’s Van Rentals site at http://www.carlsvanrentals.com/ for more information about available vehicles, company policies, and rental locations.
About Carl’s Van Rentals
Carl’s Van Rentals is located primarily in Florida with branches in major cities in the state, including Orlando, Fort Lauderdale, Tampa, and Jacksonville. The company rents a variety of vehicles, including vans, trucks, cars, and SUVs. Customers interested in the company’s services can visit the company website or contact its main office at 800-565-5211 to receive more information.