We believe carriers utilizing this solution will realize quicker claims processing time, and improved results through better claims triage.
Tampa, FL (PRWEB) October 02, 2014
Florida based independent insurance adjusting and third party claims administrator firm CatManDo announced today that it has released Field Facts™, a web-based, peril and carrier specific adjusting tool used by field adjusters to collect property damage data and report claim information in a way never before seen.
Developed by a group of seasoned property claim adjusters, the fully customizable software puts particular emphasis on enabling adjusters to easily capture and report the key facts of a property claim. Field Facts takes the adjuster through a set of standardized questions with built in intelligence. For example, depending on how each question is answered, subsequent questions that seek further clarification appear. The format of the tool includes client and policy based customized guidelines embedded directly into the questions, further increasing the value. “One of the biggest challenges we have in providing a consistent and thorough report is that each of our clients wants things done in slightly different ways,” commented Ignacio Hidalgo, Vice President of Claims for CatManDo, “Field Facts simply removes that complexity for anybody who uses it; each carrier will have their own customized version, tailored to their policy forms, endorsements and guidelines. It doesn’t matter if an adjuster has one year or ten years of experience, Field Facts will deliver the optimum claim results.”
The three major benefits to carriers who receive Field Facts reports versus the more traditional narrative reports are the thoroughness and consistency of the data, the depth of the metrics generated and the actionable reports. “Field Facts is a very powerful tool,” said Chuck Ross, President of CatManDo. “We are very excited and proud to roll it out today for all of our non-TPA clients. Over three hundred claims have been adjusted during the six month BETA testing process, and now Version 1.0 is ready for prime time,” he added. The customized Field Facts reporting structure allows claim managers and executives to make quick decisions on the merits of each claim, flag those that need further investigation and quickly process those that meet the policy requirements.
“We built Field Facts into a decision making tool that focuses valuable adjusting resources where they need to be,” commented Mr. Ross. “We believe carriers utilizing this solution will realize quicker claims processing time, and improved results through better claims triage. We see the future of claims adjusting evolving into a system that generates the entire report from the field. Our technology allows the adjuster to prepare and upload the field report directly from the inspection site, taking us one step closer this goal. Our clients see real value in the improved field reports, and indicate the data collection and analytics promise even more value to this innovative tool,” added Mr. Ross.
CatManDo’s current plans are to utilize Field Facts exclusively for clients for the immediate future and to make it available to carriers and other independent adjusting firms. For an in person or online demonstration, interested parties should contact Mr. Chuck Ross at (813) 765-5687 or cross(at)catmandoinc(dot)com.
CatManDo Inc. is a full service independent insurance adjusting company, providing accurate, cost-effective and reliable property insurance claims adjusting and insurance appraisal services to insurance carriers doing business in the State of Florida. The firm was founded in 2000 with the express purpose of providing a higher quality of claims service than is currently available. Known as the “Carriers' Adjusting Company,” CatManDo utilizes years of inside insurance carrier experience and maintains a broad network of highly trained and experienced adjusters.