Certrec’s NERC Compliance Client Completes Audit with No Findings

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For successful NERC compliance programs and audits, the electric power industry needs experience and knowledge from their NERC compliance support teams.

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“I appreciate all the effort by the Certrec team, as we had a lot of work to do. It was a pleasure working with Certrec on this project.”

Certrec Corporation, a leading provider of NERC regulatory compliance services, recently assisted a generator owner/operator client achieve a successful audit outcome thanks to a combination of advanced planning and an agile response to the unexpected.

The client turned to Certrec’s experienced team of professionals to support their PRC-005 Technical Review before a fast-approaching scheduled audit. The initial assessment revealed a condition that required self-reporting. Certrec’s project managers quickly assisted the generator owner/operator with preparing a self-report that was submitted before the audit.

Ultimately, the audit results were zero violations and zero findings—and a satisfied client. A spokesperson for the generator owner/operator commented, “I appreciate all the effort by the Certrec team, as we had a lot of work to do. It was a pleasure working with Certrec on this project.”

Certrec’s flexibility and experience keep generator owners and operators compliant. “Our team received late notice of this client’s audit,” explained Evans Heacock, Office of NERC Compliance Director, “but the client’s use of Certrec’s web-based compliance tools and programs put them ahead of the game in regards to preparations. Our team provided full verification of compliance with NERC Reliability Standard PRC-005-6, which includes a review of the current Protection System Maintenance Program, ensuring the client was audit ready.”

Certrec’s Office of NERC Compliance staff have helped more than 120 different generating facilities establish and maintain NERC Compliance Programs. Certrec understands that to be dedicated to compliance, an entity must operate each day in compliance. Every day, they are audit ready, and this is accomplished through an effective Internal Compliance Program with periodic self-evaluations of effectiveness, coupled with a robust corrective-action process. At Certrec, your NERC work is done once and done right.

Founded in 1988, Certrec is a leading regulatory compliance and advanced on-line technology service provider with more than 1,200 cumulative years of electric industry experience helping clients manage the regulatory process.

Combining this direct industry experience with Certrec's Information Technology assets has led to the development of technology-based solutions and tools. Certrec offers support from highly skilled and experienced industry professionals who possess degrees in a variety of engineering disciplines, such as civil, electrical, mechanical, and nuclear. Additionally, Certrec's staff has multiple degreed personnel in physics, communications, business, and information technology. This accomplished team has direct working experience in all regulatory areas of licensing, compliance, and engineering, including nuclear, fossil, and renewable generation and transmission.

Certrec is ISO/IEC 27001 certified, ensuring that its web tools and facilities comply with an internationally recognized standard of best practices regarding business, cyber and physical security, and control. Certrec also successfully completed a SOC 2 Type 2 examination where the scope of Document Management and Regulatory Services was examined against the Trust Services principles of Security, Availability, and Confidentiality. Certrec is committed to undergoing similar annual examinations and audits to maintain or to exceed current levels of service.

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Michelle Thomas
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