PLANTATION, Fla. (PRWEB) March 25, 2020
Released on March 24, 2020 the G2 Grid report is a biannual report that shows how the leading Contact Center Operations solutions stack up to one another based on customer satisfaction and market presence.
According to the new report, ChaseData was named to the Top 3 in the Implementation Index for Cloud Contact Center Operations, a subset category within the larger Contact Center Operations category. ChaseData's call center software is simple for businesses to deploy and helps companies improve their customer satisfaction, make better business decisions, increase their call center agents' productivity by improving performance and decrease operations costs.
The G2 Grid incorporates product reviews from real G2 software users, as well as data from online sources and social networks, to rate products in the Contact Center Operations category. Technology or software buyers can use the Grid to help them choose the best product fit for their contact center’s mission. The G2 platform uses a unique algorithm to calculate scores in real-time.
About ChaseData Corp
CEO Ahmed Macklai founded ChaseData Corporation in 1996 in Plantation, Florida. Today, ChaseData supplies cloud-based call center as a service (CCaaS) to companies who require higher efficiency, easily managed call center software that can be deployed from anywhere. ChaseData provides an innovative solution to businesses engaged in business-to-business (B2B) and business-to-consumer (B2C) operations worldwide. ChaseData’s cloud-based CCaaS solutions are accessible and affordable to all call center enterprises.
Learn more by visiting ChaseData’s website at https://www.chasedatacorp.com/.
G2 is the world’s leading business-to-business (B2B) platform for comparing software and services for businesses, based on both user ratings and social data. G2 was founded in 2012 by five entrepreneurs who wanted to give people easier access to unbiased information about professional software. Today, G2 has published over a million reviews, and more than 4 million people are visiting the website to read and write reviews about thousands of different software products and help software buyers and decision-makers make better buying decisions.
Learn more by visiting G2’s website at https://www.g2.com/.