Clinical Practice Solutions Inc. Announces New Support Options for Dragon® Medical Practice Edition 2 Users

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Medical Professionals Can Now Easily Get the Help They Need to Fully Maximize the Benefits of This Amazing Speech-Recognition Software

Clinical Practice Solutions

We saw a great need for truly cost effective one-on-one training. Because let's be frank, who has the time to pore over a 300 page manual, certainly not busy healthcare providers

Clinical Practice Solutions Inc., the home of “” announces four new Dragon Medical Certified Training and Support Plans to fit any need and budget. Whether it’s technical issues with Dragon Medical freezing up, input and dictation devices, or simply users needing specific customization or workflow optimization help, Clinical Practice Solutions has a plan that fits.

“In speaking with healthcare providers across the country one of main things we noticed was that so many Dragon Medical users were frustrated with the software or were only using a fraction of it's time saving features" said John Macikowski, the Director of Business Development at Clinical Practice Solutions. "What we found out was that many providers had never worked with a certified trainer. Many had only the barest minimum of training, usually in the form of a general webinar, a video or general advice from a colleague who was a Dragon Medical user." John continued, "We were surprised to find so many Dragon Medical users had no idea how to effectively use many important functions of the software, the hidden mode, importing patient names, the medical formatting rules, proper dictation correction, or even setting up the microphone macros to gain the greatest efficiency. Even fewer providers were using advanced time saving features such as macros and variable voice fields. We saw a great need for truly cost effective one-on-one training. Because let's be frank, who has the time to pore over a 300 page manual, certainly not busy healthcare providers."

Dragon Medical Practice Edition 2 is a very deep and wide program and in that way it’s not unlike Microsoft Office. The most basic and well known part of Dragon Medical Practice Edition 2, the speech to text dictation, is relatively easy to master in a couple of hours but that feature provides only about one-third of the time savings that Dragon Medical Practice Edition 2 can provide. The rest of the program’s efficiencies come from setting up the program and dictation devices for maximum benefit, using some of the built-in features like hidden mode, macro creation, and basic desktop navigation, as well as using the features that are workflow appropriate for that specific provider or specialty.

"One of the biggest issues is that medical professionals see the ‘no training required for Dragon’ phrase on literature and in advertisements, and they automatically assume they don't need any instruction. However, that catchy marketing phrase actually refers to users training the software itself to recognize their speech patterns, it has nothing at all to do with training the user on how to properly use the program" said John Macikowski. He continued, "We knew we had to come up with affordable easy to use and easy to understand options for Certified Dragon Medical Training and Support if we were going to make a difference".

Clinical Practice Solutions has solutions ranging from single one-hour blocks of time with a Certified Instructor (ideal for Q&A) to several hour blocks of Flex Time that don't expire for a year and are ideal for live one-on-one instruction, program set up, problem solving or macro creation. Their Dragon Tiered Service Plans even come with Technical Support and a Subscription to one of the most robust Dragon Knowledge Bases available. All training is personalized, one-on-one instruction with a (Dragon Certified) live human being, and all services are delivered via online streaming, the most cost effective way possible.

All options are detailed on their “Implementation and Training for Dragon Medical” page at, and custom online and onsite quotes for practices and enterprise locations are even available upon request.

For more information about Dragon Medical Practice Edition 2 and the services Clinical Practice Solutions Inc. provides visit:

About Clinical Practice Solutions, Inc.:
Founded in 2004 and based out of Atlanta, Georgia, Clinical Practice Solutions, Inc. is a Healthcare Solutions Provider and EMR workflow integration specialist for Dragon® Medical speech to text software by Nuance, providing solutions including software licensing, set up and training. Clinical Practice Solutions also provides certified training, medical billing, & practice workflow consulting for practices using the eClinicalWorks® EMR via strategic partnerships.

Our Mission Statement: We make a positive impact on patient care and reduce clinical workflow related frustrations by providing the proper tools and training needed to increase staff effectiveness, giving the providers more time to practice medicine instead of practice management. “We’re the ones you need to get you up to speed!”

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