Seat Cushion Company Credits Customer Driven Design For Two New Products

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Feedback from ERGO-Pedic Products existing customer base helps company to better serve more consumers seeking back pain solutions.

We strive to be a customer-centric company. In our 'after-order' email followup, I always encourage our customers to contact me if they have questions or if I can help them in any other way.

ERGO-Pedic Products, LLC, which produces therapeutic memory foam coccyx seat cushions is introducing two new products to help a broader range of people plagued by pain. People seeking low back pain relief are the second most common visitors to doctors.

“The ERGO-Pedic Comfort Cushion was our first product, designed specifically to help relieve sitting pain. Then, only a couple months after launching the Comfort Cushion, and thousands of happy customers later, we began getting questions from those customers, asking if we had other products to address other types of pain. It was by listening to what else the customers wanted, that the Comfort Cushion Gentle and the Lo-Back Comfort Cushion were born,” said Bruce Selin, Founder.

After his own back surgery and its painful aftermath, Mr. Selin founded ERGO- Pedic to to help address the needs of those seeking non-surgical and non-medicated solutions to chronic back pain. The Comfort Cushion helps people suffering from coccydinia, tailbone or low back injuries, arthritis of the hips, lumbar strain, nerve pinches or inflammation, bone spurs or bone abnormalities, stenosis, sciatica and women experiencing back pain during pregnancy.

“We strive to be a customer-centric company. In our 'after-order' email followup, I always encourage our customers to contact me if they have questions or if I can help them in any other way. I really encourage their input on how we can improve the product and solve more of their pain related problems. Additionally, due to their chronic pain, ERGO-Pedic customers use their Comfort Cushions at home or in the office as a chair cushion, in the car, on hard bleacher seats, in wheelchairs, and even on long airplane flights. Family, friends or business associates often ask about the product and share their own pain issues. Listening to the customer has paid huge dividends,” says Selin.

Mr. Selin states that the new products were designed precisely to address these two types of problems and will expand ERGO-Pedic’s presence in the pain remediation marketplace, by offering customer driven options for chronic pain sufferers. The new Comfort Cushion Gentle is designed for men and women who weigh less than 145lbs, or people with extreme tactile sensitivity. The Lo-Back Comfort Cushion will address posture related pain and disc pain. The new products use the same memory foam core and durable mesh cover that have made the original Comfort Cushion a market success. Both new products also carry the standard ERGO-Pedic 100% Customer Satisfaction Guarantee.

For more information visit ERGO-Pedic Products online at http://ergopedicproducts.com or view their display page on Amazon com.

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Bruce Selin
@ERGO_Pedic
since: 04/2015
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ERGO-Pedic Products, LLC
since: 04/2015
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ERGO-Pedic Products, LLC

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