"We use TripAdvisor as a valuable tool to listen and learn so that we can consistently work to create even better experiences for our guests in the future [...]The goal is to always become better, and the best way to do that is learning from our guests."
PLAYA DEL CARMEN, Quintana Roo, Mexico (PRWEB) July 09, 2015
Porto Playa Condo Hotel & Beachclub is the proud recipient of the TripAdvisor 2015 Certificate of Excellence, an annual award given to businesses in the hospitality industry who consistently receive great reviews from customers on the TripAdvisor website.
The TripAdvisor 2015 Certificate of Excellence pulls from a huge pool of businesses and can be awarded not only to hotels and condos, but also to restaurants, eateries, and other tourist attractions. To receive the award, a business must maintain an average rating of between four and five stars out of a possible five on the TripAdvisor website, and the business must also have been listed on the website for at least one year prior to being considered for the award.
Porto Playa and its employees have strived to maintain consistent customer service through the years, providing guests with a rich and memorable hotel experience. The effort has certainly paid off: those who have used TripAdvisor to find the Porto Playa hotel have given the hotel consistently superior ratings. “We are so proud to receive the TripAdvisor Certificate of Excellence for Porto Playa!" said Kenneth Schmidt, vice president and general manager of Porto Playa. "We always work so hard to create the very best experiences for our guests every day, and we truly appreciate our guests taking the time to share their comments and recommendations with the entire world on TripAdvisor."
TripAdvisor has become widely utilized by businesses in the hospitality industry. With over 70 million members and upwards of 315 million monthly visitors, the website has become an excellent resource for guests seeking information about hotels, restaurants, and tourist attractions while traveling. Because of this, the website has also become helpful to business owners in the hotel and hospitality industry, as it provides crucial feedback about guests' traveling experiences.
"We use TripAdvisor as a valuable tool to listen and learn so that we can consistently work to create even better experiences for our guests in the future," said Schmidt. "The goal is to always become better, and the best way to do that is learning from our guests."
For the past five years, the TripAdvisor award has sought out businesses who have consistently maintained outstanding ratings from the customers who use the website. TripAdvisor.com maintains that all Certificate of Excellence nominees are determined only by ratings from travelers and guests. Favor is not given to businesses who hold a subscription with the website.
"TripAdvisor is pleased to honor exceptional hospitality businesses that have received consistent praise and recognition by travelers on the site,” said Marc Charron, president of TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”
To learn more about the award or the hotel, or to book a room, contact Porto Playa Condo Hotel & Beachclub at 1 Avenida Norte Esquina 16 Norte Bis in Playa del Carmen, Quintana Roo, 77710 MX. Interested parties can also call +52 984 879 3919 or visit the hotel's website at http://www.portoplaya.com/.
Porto Playa Condo Hotel & Beachclub is a resort area with a lot to offer its guests. The hotel has three restaurants on-site, as well as a health cafe, beauty salon, luxury spa, premier beach club, and an array of heated pools and Jacuzzis. The hotel strives to provide a luxurious and elegant stay for all guests, offering a private sanctuary with gardens and waterfalls, along with a rooftop pool.