CRM Idol Award ’13 Nomination List Released – Converge Enterprise among 44 contestants

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The prestigious Contest seeks to appreciate emerging CRMs around the world and Converge Enterprise has been chosen to be one of the contestants

powerful yet simple Cloud CRM for SMBs

Converge Enterprise

Converge Enterprise will revolutionize the way SMBs deploy cloud CRM. We believe, the answer to running a successful CRM strategy lies in constant innovation and evolving new and efficient ways for business process management.

The nomination list of CRM Idol 2013 Award has been released, and Converge Enterprise has been chosen as one of the Contestants.

CRM Idol looks for emerging CRM companies - the “game changers” who are making efforts to shape the future. Preceding the release of the nominations, the CRM Idol committee had been working hard to prune down the number to the present list after eliminating a fair number of entrants. “There were more eliminations than ever before” – the CRM Idol authority stated in their website. The selection parameters are set to recognize the candidacy of a company to participate in such a prestigious CRM event that enormously helps emerging enterprises to get into the cloud ecosystem.

Converge Enterprise has been introduced to the market early this year, and soon the limelight spotted this plug-and-play customer-facing product for its remarkably simple and powerful features. Converge Enterprise is now reportedly ready to publish a handful of new features within the next few months with an objective to engage and empower the CRM market more dynamically.

“Converge Enterprise will revolutionize the way SMBs deploy Cloud CRM,” stated Manash Chaudhuri, CEO of Converge Enterprise. “We believe, the answer to running a successful CRM strategy lies in constant innovation and evolving new and efficient ways for business process management.”

According to Mr. Chaudhuri, the small businesses face global uncertainty in many ways and added to that, most SMBs don’t have proper approximation of what is needed for proactive risk analysis and management. Converge Enterprise has been developed to strengthen the business strategies and organizational structures around prospects and customers, which will build a better responsiveness.

Converge Enterprise made the difference with brilliant on-demand enterprise customer relationship management ideas that evolved from its global Cloud CRM project engagements. The intuitive CRM framework helps users set their success criteria to ensure the business case requirements are fully achieved.

Few Features that Helped Converge Enterprise gaining the Momentum:

  •              Intuitive navigation with complete drag and drop application customization support
  •              Simple steps to web to lead generation, conversion and relationship management
  •              Smart tracker of purchase agreements and order processing activities
  •              Active CRM library for critical business data access and safe archival
  •              Multichannel marketing support with featured template solution
  •              Smart Drip Engine to drive dynamic contact relationship management
  •              Social feed integration and access to advanced App Store to build a perfect cloud computing ecosystem
  •              Personalized settings to limit user access and improve profile security

Besides, Converge Enterprise offers complete data backup solutions. Their servers are hosted in a SAS 70 Type II audited data center that is managed around-the-clock by proactive network engineers with redundant power supply and Tier-1 bandwidth provisioning.

“It’s not about winning but how we play the game,” Mr. Chaudhuri reflected his winning attitude. “We are here to plot long-term success for our customers. Our business is looking forward to building a robust data warehouse to support our customer’s CRM ventures more dynamically.”

About Converge Enterprise
Converge Enterprise is a CRM leader building smart channels to connect companies with customers, partners and employees through social and mobile cloud technology. The CRM framework offered here is widely acknowledged as the most intuitive yet rigorously functional solution for all business verticals. The on-demand editions of Converge Enterprise are available at http://www.convergeenterprise.com/pricing.html. A free 30 day trail is offered to facilitate complete adoption

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Peter Rassega
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