ConvergeHub Integrates Gmail to Enable Users Access Email Interactions Right within the CRM Platform

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Gmail is now a part of the ConvergeHub workflow. Users can sync the sent, received and saved Gmail messages within ConvergeHub, reply to the Google mails from the CRM and also associate them with the relevant CRM data.

Our users will now get the best of both worlds (CRM and Gmail) immediately, that will help them in making customer communications contextual, quick and simple.

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ConvergeHub has announced powerful and seamless integration with the most renowned messaging and collaboration platform Gmail. After a series of successful integrations with Google Contacts and Google Calendar, this is the third sequential Google Apps integration to go live.

Gmail App for ConvergeHub will now allow users to access their Google Mails within the CRM, to have a tighter grip on the communication done with the contacts. The synced emails will display the sender/recipient details beside the message section. Users can attach the email (as a task or history) to an existing contact in ConvergeHub or can also create new leads, contacts, accounts, tasks or partners right inside the email; without navigating back or forth in the CRM.

Benefits of Gmail integration within ConvergeHub

  • Complete management of all the Gmail interactions from a single and always accessible CRM repository
  • Better perspective on customers communications, with complete tracking of the incoming and outgoing Google mails within ConvergeHub
  • Prompt customer responses and follow-ups by replying to the emails anytime anywhere from ConvergeHub, with simultaneous update in Gmail account
  • Easy collaboration, communication and sharing of Gmail information right through ConvergeHub

''Our users will now get the best of both worlds (CRM and Gmail) immediately, that will help them in making customer communications contextual, quick and simple. While other entrepreneurs will be hopping between two different platforms to map the data together, our users will never waste any time or effort as all the Gmail data will get updated and incorporated in the CRM and associated with the corresponding leads and opportunities,” said Manash Chaudhuri, CEO of Converge Enterprise, Inc.

ConvergeHub is one of the select CRMs that offers a cron running functionality, that will automatically import Google Mails after an interval of every fifteen minutes. This automated synchronization process will ensure that users always view the most recent and updated Google mails within the CRM. The headache of manually syncing Gmail with ConvergeHub on a daily basis does not exist.

Gmail app will become a part of ConvergeHub, as soon as it is installed by the users in their CRM account. The integration takes less than 10 minutes without the requirement of any coding. To know more about the integration process, click here.

About ConvergeHub
ConvergeHub is a cloud based all-in-one CRM software for complete Customer Engagement Management, combining sales, marketing, customer service and collaboration into one unified and easy-to-use platform. ConvergeHub's award winning CRM includes Sales Force Automation, Marketing Automation, Email Marketing, Social integration, Customer Support, Collaboration, Document Management, Project Management, Invoicing, Reports and Analytics.

ConvergeHub is a product of Converge Enterprise Inc, a leading technology company enabling small and medium businesses run all customer-centric activities from a single integrated cloud based platform. Founded in 2012, the company is privately held and headquartered in Silicon Valley, California.

Renowned names like Boston Herald, Los Angeles Times, San Francisco Chronicle, TMCNet, International Business Times, The Miami Herald and CRM Idol have already featured ConvergeHub as an innovative next generation Customer Engagement Management solution for the global market.

Click here to read the different reviews about ConvergeHub application.

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