Corval Group Gains Field Service Data Transparency, Slashes Development and Maintenance Costs with FieldConnect’s Integrated Mobile Workforce Solution

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Corval Group uses FieldAccess mobile technician software to integrate with Vista by Viewpoint, stream live data to and from the field; Reports huge savings and increased transparency six months after launch

FieldConnect Mobile Workforce Solutions

FieldConnect Mobile Workforce Solutions

Our previous solution's lack of integration with our accounting platform meant we had little ability to analyze data coming from the field to determine profitability-per-work order. We chose FieldAccess for its integration and level of support.

Corval Group, a St. Paul-based industrial general contractor, reports significant gains in data analysis and reductions in costs six months after implementing FieldConnect’s FieldAccess™ electronic work order and time review software to integrate with its Vista by Viewpoint Construction Software back office accounting solution.

“We were using a mobile tool that worked fine in the field, but due to its lack of integration with our back-office accounting software, we had little ability to analyze the data coming in from the field to determine metrics like profitability-per-work order,” says Business Systems Analyst, Steve Bolton. “Also, because of the custom development required to link two separate databases, our project managers and accountants were always using outdated versions of the Vista software.”

Corval chose the FieldAccess solution for its seamless integration with Vista as well as for the level of support FieldConnect offered. Once implemented, Corval was able to maintain all of its field service and accounting data in a single database and was able to immediately eliminate the cost and effort associated with syncing and maintaining separate silos of data. Management also had access to the most updated versions and features of both FieldAccess and Vista.

Corval also finds additional value with FieldAccess because it is a web-based, device-agnostic solution.

“Our previous mobile solution required a specific, dedicated device that required IT support for software problems and hardware failures," says Bolton. “Since switching to FieldConnect’s web-based solution, we have had zero instances of technicians coming to IT for these problems with their handheld devices. This keeps the technicians in the field performing more billable work, and satisfying our customers’ needs.”

In addition to FieldAccess, the FieldConnect mobile field service platform for Vista includes:

  • FieldDirect™ customer self-service call creation and work status portal
  • FieldGateway™ back office module combining full dispatching capabilities with lead management and actionable business information reporting for managers

For more information, visit http://www.fieldconnect.com.

About FieldConnect
FieldConnect provides mobile field service software to best-in-class field service organizations, driving service department revenue and removing inefficiencies. FieldConnect’s solutions are an essential extension of Microsoft Dynamics (AX, GP, NAV, SL), Sage 300 Construction & Real Estate (formerly Timberline), and Viewpoint Construction Software’s Vista by Viewpoint. http://www.fieldconnect.com

About Corval Group, Inc.
St. Paul, MN based Corval Group is a full service industrial general contractor and engineering firm offering solutions and services that deliver results. As a schedule driven industrial general contractor, Corval develops specialized plans for each project to insure on-time and on-budget delivery.

Corval Group has the systems in place to effectively manage safety and quality enabling them to confidently help their clients move forward in the 21st century. As a leader in industrial process plant construction, Corval’s unwavering commitment to excellence builds confidence with every client. Building Confidence is more than a motto; it’s nearly a century of delivering results and saving clients millions.

For more information, visit http://www.corvalgroup.com.

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Lisa Juley
FieldConnect, Inc.
+1 (949) 428-1540 Ext: 15
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Dave Mauerman
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