Creative Virtual Wins Place on The Sunday Times Hiscox Tech Track 100 as one of Britain's Fastest-Growing Technology Companies
The London-headquartered company ranked 72nd in the league table of private tech firms with the fastest-growing sales
LONDON, Sept. 12, 2018 /PRNewswire-PRWeb/ -- Creative Virtual, a world leader in customer and employee engagement, knowledge management and self-service solutions, is proud to announce the company has been listed in the 18th annual Sunday Times Hiscox Tech Track 100. The league table, published on 9 September, ranks Britain's private technology, media and telecoms (TMT) companies with the fastest-growing sales. Ranked in 72nd place, this is Creative Virtual's first year being featured on the table.
"It's an honour to be recognised as one of the fastest-growing British tech companies, and I'm proud to be leading an incredible team of people dedicated to delivering industry-defining technology and solutions," says Chris Ezekiel, Founder & CEO of Creative Virtual. "Thank you to all of our partners and customers for collaborating with us, helping to shape our technology and giving us opportunities to implement solutions in new, innovative and ground-breaking ways."
Creative Virtual's virtual agent, chatbot, live chat and knowledge management solutions are used by organisations around the world to improve their customer and employee experiences. The technology utilises a unique combination of human input and machine learning, allowing the solutions to continually improve based on user interactions while also giving organisations control over the reliability of responses. In 2017, Creative Virtual's suite of Smart Help solutions won the company the prestigious Queen's Awards for Enterprise: Innovation.
Recognised as an industry leader, Creative Virtual is well-positioned for continued growth through the company's international expansion and an increased market demand for chatbots, virtual agents and live chat. To learn more about how their technology brings together humans and artificial intelligence to enable anywhere, anytime customer and employee engagement, visit the Creative Virtual website.
ABOUT CREATIVE VIRTUAL
Creative Virtual, winner of the Queen's Awards for Enterprise: Innovation 2017, is a world leader in self-service solutions that enable anywhere, anytime customer engagement between brands and their customers. Leading global organisations including Lloyds Banking Group, BT, HSBC, Chase and InterContinental Hotels Group rely on our award-winning V-Person™ technology to improve their customer support experience, increase sales, reduce costs and build brand loyalty.
Backed by an experienced, expert team as well as an extensive partner network, our innovative virtual agent, knowledge management and business intelligence platform empowers organisations to provide customers with consistent, accurate, personalised and seamless omnichannel engagement across web, mobile, social, SMS, contact centre, service desk, live chat and IVR channels. Delivering significant contact deflection and reductions in average call handling times, as well as increased first contact resolution, together with powerful customer analytics and outcome tracking, the V-Person Smart Help platform is the most compelling self-service product in the world today.
Creative Virtual is headquartered in the United Kingdom with operations in the United States, Australia, New Zealand, India, Singapore and Hong Kong. For more information about Creative Virtual and V-Person technology, please visit our website at https://www.creativevirtual.com.
SOURCE Creative Virtual
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