Customers will be queried about the products and services offered as well as how their customer service representatives performed.
Chicago, IL (PRWEB) November 29, 2013
CriminalReports.com is launching a comprehensive survey of their customers in order to find out what people like and don't like about their products and services, the company announced yesterday.
“The end of the year is a great time to look back so that we can move forward,” a CriminalReports.com spokesman said. “We want to hear from our customers and find out what we are doing right. But even more importantly is finding out what we have done wrong, so we can fix it during the new year.”
“The company will be sending out survey forms to people who purchased public record reports from their company in the previous year,” he said.
“On top of that, every time a customer comes to us with a question or concern, we will ask them to participate in the survey as well,” the CriminalReports.com spokesman said. “This will give us perspective on how both longtime and new customers view what we do.”
Customers will be queried about the products and services offered as well as how their customer service representatives performed, he said.
“The idea is to get the clearest snapshot we can of where our company is right now,” the CriminalReports.com spokesman said. “That will let us know where we should be in the future.”
CriminalReports.com will publish the results of the survey in December, he said.
CriminalReports.com is an online source for public records that specializes in delivering the most comprehensive background reports in North America. Generating hundreds of customers daily, CriminalReports.com prides itself on providing the highest degree of customer service and report accuracy. Visit CriminalReports.com today to chat with a live representative, call 1-877-216-1827, or email Manager(at)CriminalReports(dot)com with any questions or concerns.