This effective approach is why our utility partners are happy to transfer their valued customers to our contact centers for value-add offers.
Denver, Colorado (PRWEB) May 23, 2017
Connect Your Leads (CYL), the trusted nationwide hub for buyers and sellers of high-quality sales leads, will be exhibiting at CS Week 2017 to showcase its innovative program that helps utility companies add value to their services, increase customer satisfaction and generate additional revenue.
CYL President of Business Development Ryan Grier will be on hand to meet with electric, gas and waste/wastewater utility professionals at Booth 933 from May 23-25. Those who stop by the booth will learn how their organizations can partner with CYL to:
- Help their customers access exclusive offers on home services such as television, internet and home security as a value-add
- Generate significant revenue through a simplified per-call payout structure
- Increase the lifetime value of each customer
“The CYL approach, while useful for all utility customers, is especially convenient for movers,” Grier said. “After movers have finished transferring or ordering utility services for their new homes, they are often appreciative of being able to connect TV, internet, home security and more during the same phone call. This effective approach is why our utility partners are happy to transfer their valued customers to our contact centers for value-add offers.”
CYL’s advantages for utility organizations
Partners trust CYL with providing services to their customers thanks to a first-class contact center boasting industry-leading customer satisfaction (CSAT) scores, airtight customer information security and easily scalable staffing to accommodate heavy customer call volume.
When utility customers opt to be transferred to a CYL contact center, they are presented with the opportunity to order services including:
- Cable and satellite television
- Cable, satellite and fiber-optic internet
- Home security and home automation
- Home phone
- Solar power
- Home warranty
- Tech support
- Identity protection
- Credit monitoring
Following this initial interaction, CYL re-engages movers approximately one year later and again between three and five years later using its innovative omni-channel engagement approach. Through their preferred contact methods including phone, email, chat, text, web cart, social media or phone, movers are presented with the opportunity to order additional valuable services that fit perfectly into their everyday lives. These strategic follow-up interactions are how CYL optimizes the lifetime value of utility customers.
Partnering with CYL is simple and requires minimal dedication of resources or technology from utility organizations, so utility companies can enjoy a high-impact, low-effort way to generate revenue and boost customer satisfaction.
Stop by the Connect Your Leads booth to discuss potential partnerships
CS Week 2017 attendees can stop by Booth 933 during exhibition hours to learn more about how their organizations can benefit from working with CYL. The expo hall will be open from 1-6 p.m. May 23, 11:15 a.m.-6:30 p.m. May 24, and 11:15 a.m.-3:30 p.m. May 25.
Anyone who wishes to set up a meeting during the conference or afterward can call CYL at 720-399-4994.
CYL will also be active on Twitter and LinkedIn during CS Week 2017. Follow CYL online on Twitter with the handle @buyorsellleads or on LinkedIn at https://www.linkedin.com/company/connect-your-leads.
About Connect Your Leads
Connect Your Leads is the trusted nationwide hub for buyers and sellers of high-quality sales leads. The company’s primary focus is bringing together successful leads-focused businesses across diverse industries to form long-lasting, lucrative partnerships. Visit http://www.connectyourleads.com or call 720-399-4994 for more information or to connect with a Connect Your Leads representative.