The Middle East and Africa CRM and social CRM market is estimated to grow at a CAGR of 3.9% between 2014 and 2019 - A Report by MicroMarket Monitor

Share Article

Middle East and Africa CRM and Social CRM Market is driven by the increasing focus of enterprises on customer engagement http://www.micromarketmonitor.com/market/middle-east-and-africa-customer-relationship-management-1166800795.html

MicroMarket Monitor

MicroMarket Monitor

Key Players in the Middle East and Africa CRM and social CRM market are Salesforce, Microsoft, Oracle, Jive Software, and SugarCRM.

The CRM and Social CRM market in Middle East and Africa is estimated to grow from $0.6 billion in 2013 to $0.8 billion by 2019, at a CAGR of 3.9% between 2014 and 2019.

http://www.micromarketmonitor.com/market/middle-east-and-africa-customer-relationship-management-1166800795.html

In Middle East and Africa, SMEs are emerging at a rapid pace. There is a global trend of larger companies downsizing and outsourcing functions to SMEs for providing cost effective and efficient solutions. At the same time, there has been an increase in marketing, sales, and support applications across SMEs. SMEs are handling these functions through CRM and social CRM tools. Due to CRM adoption across SMEs, the industry is projected to witness a healthy growth rate. As of 2014, Middle East and Africa accounts for a share of 3.4% in the global CRM and social CRM market.

Early buyers will receive 10% customization on this report.

http://www.micromarketmonitor.com/contact/1166800795-request_for_customization.html

Lack of availability of proper infrastructure facilities and knowledge to support this industry are some of the restraints in the Middle East and Africa CRM and social CRM market. However, this trend will transform soon, as enterprises are realizing the importance of CRM software across functions in any industry.

Speak to Analyst at http://www.micromarketmonitor.com/contact/1166800795-speak_to_analyst.html

The report on Middle East and Africa CRM and social CRM market analyzes the adoption trends, growth potential, and key drivers and restraints of this regional market. The market report studies the various market segments based on industries, which are academia and government, automotive, transportation and logistics; banking, financial services and insurance (BFSI); consumer goods and retail, energy, power and utilities, healthcare, oil and gas, and telecom and IT. The market segmentation is also done on the basis of organization size, which includes small and medium business (SMB) and enterprises. Microsoft, Oracle, Jive Software, and SugarCRM are some of the leading players in the Middle East and Africa CRM and Social CRM market.

Related Reports:

North America Customer Relationship Management (CRM)
The North American Customer Relationship Management (HCIT) market report is an in-depth study of the market. The report covers the market segments and performance of companies that operate here. The report highlights the growth rate, growth factors, and opportunities in this market.
http://www.micromarketmonitor.com/market/north-america-customer-relationship-management-crm-4932997706.html

About MicroMarket Monitor :

MicroMarket Monitor identifies and attends to various unmet needs of different industrial verticals, which include value chain impact analysis. The company publishes about 12000 Market Research Reports on various Micro Markets across the world. The graphical nature and multidimensional analysis of these reports provide advanced Business Intelligence Tools to the clients in that particular target market.

Contact:
Mr. Chandrasekhar K.
5601 Bridge Street
Suite 300
Fort Worth, TX 76112
Tel: +1-888-502-0539
Email: sales(at)micromarketmonitor(dot)com
Connect with us on LinkedIn at http://www.linkedin.com/company/micromarketmonitor.

Share article on socal media or email:

View article via:

Pdf Print

Contact Author

Mr. Chandrasekhar K.
@mmarketmonitor
Follow >
Micro Market Monitor
Like >
Follow us on
Visit website