Customer Management 360 event in London announced

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Key issues surrounding the Customer Management 360 free event will be discussed during the morning of Tuesday 27th January 2015 at the J.P. Morgan Media Centre, Lord’s Cricket Ground in London.

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Capventis - BI CRM CX Specialists

In the digital-age the customer experience management become more important than ever.

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Capventis is proud to announce the upcoming event “Customer Management 360”. Key issues surrounding Customer Management will be discussed during the morning event on Tuesday 27th January 2015 at the J.P. Morgan Media Centre, Lord’s Cricket Ground in London. There is no fee for attendance.

The Customer Management 360 event organised in partnership with Qlik is primarily designed for anyone in a Head of Function, Marketing, Sales, Operations, Customer Service role and anyone who has to make decisions about how their organisation engages with, develops and retains their customers. Capventis is a Gold level member of Oracle PartnerNetwork (OPN).

“In the digital-age the Customer Experience Management has become more important than ever,” said David Haughton, Director of Capventis, “Our aim is to provide our guests with some practical tips on how to deliver digital-age customer experiences that will help them set their organisations apart from their competition and build customer loyalty and advocacy”.

The Customer Management 360 event programme will begin with the opening session entitled “The Importance of Mapping the Customer Journey". Other topics to be discussed include: “How to Transform your Customer Management with Analytics”, “The Challenge of Interacting with the New Digitised Customer”, “Flying in Formation: Where does Marketing STOP and Selling START?”, “The Step from Servicing to Advocacy, and Profit” and “How to build a CRM Vision and Strategy”.

The sessions are designed to be informative and to provide the opportunity for those that wish to see some technology “in action”; there will be demo pods available during the coffee break and after the event.

For more information about the Customer Management 360 event in London, and to register, please visit: http://www.capventis.com/customer-management-360

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About Capventis
Capventis is a specialist business technology consultancy company in Ireland and the UK that focuses on the areas of Business Intelligence (BI), Customer Relationship Management (CRM) and Customer Experience (CX) solutions, and their facilitation through the use of leading technology.
To learn more visit http://www.capventis.com

About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success.
To find out more visit http://www.oracle.com/partners

About Qlik
Qlik (NASDAQ: QLIK) is a leader in data discovery delivering intuitive solutions for self-service data visualization and guided analytics. Approximately 33,000 customers rely on Qlik solutions to gain meaning out of information from varied sources, exploring the hidden relationships within data that lead to insights that ignite good ideas. Headquartered in Radnor, Pennsylvania, Qlik has offices around the world with more than 1700 partners covering more than 100 countries.
To learn more visit http://www.qlik.com

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Maurizio Pittau
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