With the new search algorithm, when the system notices multiple records under the same or similar names it will send a prompt to the customer automatically.
New York, NY (PRWEB) August 14, 2013
DeathRecords.us.org has launched a new search algorithm that will allow customers to drill down to the documents they are looking for more quickly, the company said yesterday.
“One of the biggest problems with searching for death records is that many people have the same or similar names,” a DeathRecords.us.org spokesman said. “This meant that the old algorithm would sometimes return results for the wrong person, forcing the customers to start the search over again. This system fixes that.”
With the new search algorithm, when the system notices multiple records under the same or similar names it will send a prompt to the customer automatically, the DeathRecords.us.org spokesman said.
“That prompt will ask the customers for additional details about the person they are searching for,” he said. “Then the system will use that information to make sure we are delivering the right death record to them.”
The new search algorithm is also predictive and can suggest the most likely record, the DeathRecords.us.org spokesman said.
“It can see if the person the customer is looking up is related to someone they have looked up before,” he said. “This greatly increases the chances that a given record is the one the customer is looking for.”
The new algorithm has shown in testing to be considerably more accurate than the previous one, he said.
“We feel this will dramatically reduce incidences of customer complaints,” he said.
DeathRecords.us.org is an online source for public records that specializes in delivering the most comprehensive death reports in North America. Generating hundreds of customers daily, DeathRecords.us.org prides itself on providing the highest degree of customer service and report accuracy. Visit DeathRecords.us.org today to chat with a live representative, call 1-877-393-5313, or email Manager(at)DeathRecords(dot)us(dot)org with any questions or concerns.