LOS ANGELES, Dec. 19, 2019 /PRNewswire-PRWeb/ -- Dial800, a leading provider of call tracking and routing solutions was named to CIO Review's list: "20 Most Promising Contact Center Technology Solution Providers 2019"
CIO Review is a leading technology magazine that is at the forefront of guiding enterprises through the continuously varying business environment with information about the latest in solutions and services. The magazine was founded in 1987 and works to bridge the gap between enterprise IT vendors and buyers. CIO Review created a specially curated list of leading contact center technology solution providers, to help companies enhance their contact center capabilities. Read more about why Dial800 was chosen here: https://contact-center.cioreview.com/vendor/2019/dial800
Dial800 works with its clients and contact centers for unified call management through their offline and online call analytics and routing software, along with open API integration. The company's solution pushes call data quickly to its clients' contact center to ensure that they are successfully handling as many calls as possible. It generates an automatic alerting mechanism that transmits information directly to contact center software to avoid overflow call volume issues like traffic spikes or an unusual level of incomplete calls.
"We are honored to be recognized by CIO Review," said Mike Mezzanotte, Chief Revenue Officer of Dial800. "Providing complex routing solutions and call performance management for our clients and partners is an integral part of Dial800's business phone services. This acknowledgement is evidence of our commitment to providing high levels of service and insight to our customers." Dial800 is pleased to offer CIO Review readers a 3-month trial to showcase their expansive tracking and routing capabilities. For more details visit: http://www.dial800.com/cio-review
About Dial800:
Dial800 is a call tracking, routing, and campaign optimization company that provides powerful voice analytics, next level routing solutions and highly memorable 800 numbers to increase response for campaigns of every size. Dial800 is built on 25+ years of client partnerships, delivering highly effective inbound call and tracking performance for thousands of clients. Call us at 1-800-Dial-800 or visit http://www.Dial800.com for more information.
SOURCE Dial800
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