Although we have seen an increase in sales of our DIY conservatory kits we are continually looking for ways to improve the experience.
Leek, Staffordshire (PRWEB) November 22, 2013
Although there are now signs of a recovery in the UK economy, homeowners are continuing to be prudent when it comes to spending money on their properties. For instance, we have yet to see a significant return to people extending their homes by employing builders to construct substantial brick extensions.
However, according to DIY Conservatories, they have seen a large increase in orders for self build conservatory kits in 2013 and are forecasting that their sales will continue to grow next year. However, as a company operating in an extremely competitive sector of the building industry, they regularly carry out market research.
The feedback that they have been receiving is that customers are attracted to their range of DIY conservatories because they are great value for money when compared with paying to have a company install one for them and are of an outstanding quality. A DIY conservatory can increase the living space in the home for a fraction of the cost of a normal extension.
The company continue to look for ways to enhance their customers’ experience and have recently improved their Online Quote facility enabling the customer to get a firm quotation that takes into account not only the usual features such as the style and size of conservatory and type of window ventilation but also whether decorative glass is required and the color of the handles.
Andy Biggs, Director of DIY Conservatories, commented: “Although we have seen an increase in sales of our DIY conservatory kits we are continually looking for ways to improve the experience that our customers enjoy with us and review our processes regularly. As a result, we have been able to provide the customer with the ability to obtain a more accurate quotation by increasing the range of ‘Product Specifications’ that can be included in our Online Quote facility. For instance, the customer can select the type of glazing for both the roof and windows and the handle colors.”
“We also give our customers access to a range of Installation Videos providing both a visual and audible demonstration of various stages of the construction of a DIY conservatory thus making the build process so much easier.”
Andy Biggs added: “On our website, we even provide the facility for the customer to super-impose an illustration of their choice of conservatory onto an image of their own home to see what it could look like to help them in the decision making process.”
About DIY Conservatories
From 2011, DIY Conservatories has been providing their customers with quality self-build conservatories that are competitively priced, since which time they have established an enviable reputation in the industry.
For more information, visit http://www.diyconservatories.co.uk.