“In addition to deploying our proven dealer portal solution, we have now expanded that technology to offer a robust service scheduling module that will enable customers to easily book and track service requests online and through mobile devices.”
McLean, Virginia (PRWEB) February 28, 2014
eJeeva, a leading provider of product information management, online catalog management, and eCommerce software is implementing its online dealer portal at Anthony & Sylvan Pools. The long established pool retailer, with stores across the East Coast, will use eJeeva Dealer portal to sell its diverse selection of pool products to customers online and through mobile devices.
Anthony & Sylvan will also set up an online portal enabling customers to purchase pool services and schedule appointments. The specialized pool services cover: cleaning and vacuuming, equipment repair and installation, water testing, warranty services and more.
eJeeva Dealer Portal is fully integrated with Anthony & Sylvan’s back-end product database – Epicor Prophet 21. All orders placed on the eCommerce site are directly routed to the company’s fulfillment center, with products shipped directly to customers. Service orders placed will trigger an automatic e-mail to the nearest Anthony & Sylvan retail store with the customer’s scheduling details.
By automating its order management capabilities, Anthony & Sylvan aims to significantly shorten the sales cycle and reduce manual errors in the process. The online services scheduler will help the company improve customer satisfaction and loyalty by minimizing the need for phone support.
“eJeeva is pleased to work with Anthony & Sylvan – one of the nation’s premier pool retailers,” says TJ Dhillon, President and CEO of eJeeva. “The culmination of this project marks a new milestone for eJeeva. In addition to deploying our proven dealer portal solution, we have now expanded that technology to offer a robust service scheduling module that will enable customers to easily book and track service requests online and through mobile devices.”
eJeeva is a technology-focused company that helps manufacturers and distributors share and manage their rich product content. eJeeva’s customers have increased sales and improved efficiencies by utilizing its product information management (PIM), online catalog management and eCommerce software. Compatible with all major ERP systems, eJeeva’s web-based solutions enable customers to sell products through print, digital, web and mobile applications. eJeeva is headquartered in the suburbs of Washington, D.C., with customers throughout the United States and Europe. For more information, please visit http://www.eJeeva.com.