University of Rijeka in Croatia Chooses EBSCO Discovery Service™

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~ Superior Support and Easy Implementation Key Factors in Decision ~

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All of our expectations were fully met by EDS. We were especially impressed by the readiness to customize EDS to fit our needs and the selfless assistance with system implementation.

The University of Rijeka Library in Croatia has implemented EBSCO Discovery Service™ (EDS) from EBSCO Information Services (EBSCO). Seamless implementation, a variety of customization options and EBSCO’s commitment to service led the library to choose EDS.

The University of Rijeka was looking for a discovery service with a fast single search to maximize the value of their collection. Superior support and commitment also made an impact on their decision. According to Senka Tomljanović, Director of the Library, EBSCO provided everything they needed. “All of our expectations were fully met by EDS. We were especially impressed by the readiness to customize EDS to fit our needs and the selfless assistance with system implementation. We also recognize EBSCO as a socially responsible company, which achieves its goals by helping libraries to achieve their social goals.“

With EDS, the University of Rijeka has been able to create a unique search experience for their users. EDS offers many different levels of customization including branding, widgets, custom search boxes and subject profiles enabling the EDS experience to truly be unique for each institution.

EBSCO has supported and has had active participation in 'Days of Special and Academic Libraries' in Croatia for many years as a way to support libraries and help them showcase the value of a library's collection.

EBSCO Discovery Service creates a unified, customized index of an institution’s information resources, and an easy, yet powerful means of accessing all of that content from a single search box-searching made even more powerful because of the quality of its relevance and value ranking technology.

About EBSCO Information Services
EBSCO Information Services (EBSCO) is the leading discovery service provider for libraries worldwide with more than 6,000 discovery customers in over 100 countries. EBSCO Discovery Service™ (EDS) provides each institution with a comprehensive, single search box for its entire collection, offering unparalleled relevance ranking quality and extensive customization. EBSCO is also the preeminent provider of online research content for libraries, including hundreds of research databases, historical archives, point-of-care medical reference, and corporate learning tools serving millions of end users at tens of thousands of institutions. EBSCO is the leading provider of electronic journals & books for libraries, with subscription management for more than 360,000 serials, including more than 57,000 e-journals, as well as online access to more than 600,000 e-books. For more information, visit the EBSCO website at: http://www.ebsco.com. EBSCO Information Services is a division of EBSCO Industries Inc., a family owned company since 1944.

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Kathleen McEvoy
EBSCO Information Services
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