El Monte RV Rentals Announces 24-Hour On-The-Road Support

Share Article

New 24-Hour On-The-Road Support Standard with All Rentals.

One of the nation’s leaders in RV rental, sales and service, El Monte RV, recently announced the complimentary 24/7 on-the-road support as a standard benefit at no cost to the customer. From servicing emergencies to answering every day questions the RV rental company sets a new bar for customer service.

“We believe in providing the absolute best service to our rental customers and the ability to provide support at any time of the day or night sets a new benchmark in RV Rental market,” says Gordon Hewston, Vice President, “Our on-the-road service team is available 24-hours a day, and ready to assist” Hewston goes on to explain that El Monte’s on-the-road support is available whether the customer has a flat tire, locked their keys in the vehicle, experiences an accident or has questions on operating the vehicle, the on-the-road support team can offer complimentary services to practically any questions or challenges.

As part of the 24-hour on-the-road support program, El Monte RV is offering complete assurance that their customers are never alone on the road. Customers will have added confidence and reassurance during their trip knowing that they’re just a phone call away from help should the need arise.

El Monte RV 24/7 on-the-road helps with the following services:

  • Tire Changes
  • Battery Service
  • Operational Questions
  • Lockout Service
  • And more

“We take great pride in the quality and reliability of our vehicles, that’s not to say that sometimes challenges arise when you’re out on the road. We believe in providing the very best in customer care and offering 24/7 on-the-road support is a big step towards making our customers feel secure while they’re traveling with us,” - Gordon Hewston.

The company is widely recognized as one of the world’s largest RV rental companies. With 30 locations in 2 countries and more than 1,500 vehicles ranging from Class A to Class C units, El Monte RV is renowned for providing world-class customer service to visitors since 1970. El Monte RV’s commitment to on the road safety is evident thanks to their multi-point inspection conducted by a team of professional maintenance technicians after every rental. The organization is also one of the few RV rental companies that offer one-way rentals.

About El Monte RV

Headquartered in Los Angeles, El Monte RV, a Tourism Holdings Limited (thl) subsidiary, is one of America’s leading motorhome and RV rental and sales companies catering to both international and domestic travelers. El Monte RV has experienced rapid growth throughout the United States, thanks to its reputation for exceptional customer service. El Monte RV is the only nationwide motorhome rental company to offer the larger Class A luxury vehicles for rent.

About Tourism Holdings Limited (thl)

thl is New Zealand's premier tourism company and the largest provider of RVs for rent globally. In Australia and New Zealand, the company operates the Britz, maui and Mighty rental brands, as well as sales outlets RV Sales Centre and RV Super Centre. In the US, thl owns Road Bear RV Rentals and Sales and El Monte RV Rentals and Sales. The company holds 49% of UK-based Just go Motorhome Rentals & Sales, and 50% of 3 Action Manufacturing. Its operations also include Mighway, one of the world’s largest and fastest growing peer-to-peer motorhome rental services.

For more information about El Monte RV, contact 800-337-2141 or visit our website El Monte RV Rentals.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Julie Guaderrama
El Monte RV
+1 (562) 483-4975
Email >

Julie Guaderrama
Visit website