El Cid Resorts has announced that Hotel Marina El Cid Spa & Beach Resort and El Cid Castilla Beach resort have been awarded the prestigious MLT Quality Assurance Award for 2015.
MAZATLAN, MEXICO (PRWEB) November 03, 2015
El Cid Resorts has announced that Hotel Marina El Cid Spa & Beach Resort and El Cid Castilla Beach resort have been awarded the prestigious MLT Quality Assurance Award for 2015. The recognition is given to the very best hotels for their complete dedication and commitment to offering excellent customer service.
Each of the two properties within the El Cid family of vacation destinations were rated 99 percent on two separate parameters of measurement; product delivery performance and overall customer satisfaction. MLT collects data from hundreds of thousands of resort customers in order to arrive at comparable measures of customer satisfaction and other categories of achievement.
Hotel Marina El Cid Spa and Beach Resort is located on the Mayan Riviera and offers visitors the best in ocean views, Caribbean waters, tropical weather, local cultural sites and breathtaking natural surroundings. Compared with some of the more populated resorts in Cancun and other nearby destinations, Hotel Marina El Cid boasts a local village atmosphere and feel. With an authentic Mexican ambiance amid the quiet ocean village of Puerto Morelos, the El Cid Resorts property is an award winner for its customer focus and long list of comforts and attractions.
Visitors at El Cid Resorts’ Hotel Marina El Cid Spa and Beach Resort can choose among a 22,000-square-foot sparkling pool, an elite spa, a large marina, a full-service convention center, four restaurants and a location that allows local sightseeing and walking tours.
The other El Cid Resorts property to win the MLT Award for 2015 is the company’s Castilla Beach resort, located in the Golden Zone of Mazatlán. This El Cid property is famous for its local Mexican spirit and Pacific Ocean views that are second to none. MLT gave the El Cid Castilla Beach property the elite recognition for its overall performance and customer satisfaction, two crucial categories for world class vacation spots. El Cid Castilla Beach is convenient for travelers who want to be within a short drive of an airport, yet able to shop, dance, eat out, and attend top-notch entertainment venues.
MLT Quality Assurance Awards for 2015 recognize only a handful of the world’s top resort and vacation destinations. MLT bases its recognition on customer surveys and objective data. El Cid Resorts achieved top scores in all categories that were a part of this year’s MLT Quality Assurance Awards.
El Cid Resorts Contact Information
Toll-Free: 1 866 306 6113
Mazatlan Toll-Free: 01 800 716 9800
Riviera Maya Toll-Free: 01 800 003 6292
Cozumel Toll-Free: 01 800 670 3277