Ella Paradis Offers a Solution to Combat Losses Associated with Porch Piracy

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Ella Paradis continues to provide best-in-class service & support through programs designed to deliver pleasure in all stages of the self-care journey.

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Current statistics indicate over a third of Americans are victims of ‘porch piracy,’ meaning packages have been stolen outside their home at least once.

In a continuing effort to provide their customers best in class services and experiences, Ella Paradis, leading online retailer of sexual health & wellness products, is excited to announce their partnership with Route+. This service, backed by Lloyd’s of London, offers customers an additional of layer of protection on their orders by providing the option to purchase an insurance policy at checkout to protect packages against loss, theft or damage.

Positive Customer Impact

“Current statistics indicate over a third of Americans are victims of ‘porch piracy,’ meaning packages have been stolen outside their home at least once. With this increase of porch piracy, there’s never been a more pivotal time to protect one’s online orders!” Exclaimed Tino Dietrich, CEO of Ella Paradis.

“Basically, Route+ provides a hassle-free insurance policy. By adding Route+ at checkout, our customers unlock full package protection with seamless 1-click claims filing. In the unfortunate event their package is stolen, damaged or lost, they can file a claim to receive a full refund or replacement – given product availability,” further explained Josh Hancik, CTO of Ella Paradis.

“Plus, due to the discreet nature of our products, this eliminates an embarrassing call to the post office or shipping service to tell them, ‘I lost my vibe!’” Remarked Dietrich.

Product Availability

All customers of Ella Paradis are eligible to participate in the Route+ partnership currently offered. As previously stated, the only action required to participate is simply opting in at checkout. The small fee will be automatically added to the order without any further action or transaction needed. Once opted in, customers’ orders sync with the Route+ portal where they can file a claim for loss, theft or damage by providing their email address and route order number or Ella Paradis order ID.

Ella Paradis truly aims to provide their customers with pleasure not just while using their products, but throughout their entire self-care journey – starting with their purchase.

Company Information

Founded in 2015, Ella Paradis is on a mission to bring everyone pleasure with premium products and quality service. They hope to empower adults by providing optimal solutions, resources and content to improve their quality of life through informed decisions on sexual health and wellness. They are working to provide an environment where everyone feels comfortable embracing their sexuality without feeling shamed or degraded. They are committed to making the experience of pleasure affordable and accessible for everyone, while simultaneously breaking stigmas surrounding sexuality.

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Gianna Del Monte
Ella Paradis
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