ELM Resources Celebrates 25 Years in the Student Lending Industry

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Strong peak processing season, superior customer satisfaction and named a "Best Small Workplace"

ELM Resources - 25 Years

We have built an exceptional team that is never satisfied with the status quo. We look forward to continuing to find ways to improve and further delight our customers.

ELM Resources, the leading provider of private student loan management and services for college and university campuses, celebrates its 25th anniversary this week in the student lending industry. ELM was founded in 1994 as a not-for-profit, mutual benefit corporation to provide a common, non-proprietary and open data exchange and disbursement system that seamlessly links the diverse computing platforms of schools and lenders. ELM has seen many changes in the industry over the past twenty-five years and has successfully evolved while remaining true to its mission as a not-for-profit for the industry it serves.

This major milestone comes after the completion of the most recent private loan peak processing season during which ELM processed record private loan volumes via its industry leading product suite, ELMOne. This success was driven by providing consistency in ELM’s service and stability in its systems. ELM’s focus is always on its customers and team members. ELM’s customer service, as measured through its annual School Satisfaction Survey, has been in the 95th percentile or above for the last nine years. And, ELM Resources is a certified “Great Place to Work®” by the independent analysts at Great Place to Work® and ranked #21 on the 2019 Fortune Magazine list of “Best Small Workplaces”.

“For a quarter of a century, ELM has been focused on providing the highest quality products and services to our school and lender customers within the student loan industry,” says Phillip Wade, ELM’s Chief Executive Officer and President. “As we celebrate and appreciate all that has been accomplished in the last 25 years, we also look to what can be achieved during the next 25 years. As always, we will focus on our core principles – remaining open and lender-neutral, providing exceptional customer service, and striving for continuous improvement. We have built an exceptional team that is never satisfied with the status quo. We look forward to continuing to find ways to improve and further delight our customers.”

About ELM Resources:
ELM Resources was founded in 1994 and is the only not-for-profit mutual benefit corporation serving the student loan industry today, including universities, colleges and lenders. ELM provides a common, non-proprietary and open data exchange and disbursement system that seamlessly links the diverse computing platforms of schools and lenders through its industry leading product, ELMOne. Within the ELMOne suite, ELMSelect®, ELMNet® and ELM NDN® each provide unparalleled efficiency in handling different phases of the private student loan process, such as financial fundamentals, lender comparison, loan application, school certification and loan disbursement processes. Over 1,800 campuses use ELM Resources to send and receive loan data for alternative loans with the lender of their choice. ELM Resources is a certified “Great Place to Work®” by the independent analysts at Great Place to Work® and ranked #21 on the most recent Fortune Magazine list of “Best Small Workplaces”.

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Cari Kempster
ELM Resources - Media Inquiries
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