I’ve never seen a product at this price point that is this good and comes with such incredible customer support!
San Jose, California (PRWEB) November 25, 2014
Sonasoft Corp. (OTCPK: SSFT), a leader in Email Archiving and eDiscovery Solutions, announced that Investar Bank selected Sonasoft’s SonaVault Email Archiving Software to resolve the challenges associated with the bank’s rapid marketplace expansion and its technical issues with an ever-expanding email archive. After extensive research, Louisiana-based Investar Bank decided on SonaVault Email Archiving Software for its rapid search functionality, ease-of-use, and Sonasoft’s prompt and knowledgeable technical support. SonaVault’s automated feature to create new non-proprietary data stores, through the imbedded genuine license of Microsoft SQL Server Standard Edition, provided Investar Bank the needed flexibility to address its rapid email expansion while keeping operating costs flat and IT resources free. After the sale, Investar Bank deeply appreciated SonaVault eDiscovery Tools with its ease to do complicated searches and then export the results, instantly. Investar Bank also valued Sonasoft’s tech support, which timely identified a fatal flaw in Investar Bank’s Microsoft Exchange Server and then guided Investar Bank through a safe Exchange Server migration.
Download the Case Study about How SonaVault Email Archiving Software Resolved Investar Bank’s Rapid Marketplace Expansion and Expanding Email Archiving Issues:
“We were very thorough in our research and selected Sonasoft’s SonaVault Email Archiving and eDiscovery Software, based on our internal customer feedback and SonaVault’s reputation for functionality, ease of use, and stellar reputation for technical support”, said Charles Chiasson, Executive Vice President (EVP) & CIO for Investar Bank. “We are an IT Department-of-three, so customer feedback was paramount in determining our product selection. In addition, picking an email archiving and eDiscovery solution that could do the heavy lifting effortlessly enabled us to scale with our rapid marketplace expansion and support multiple domains. We needed a solution that could easily scale up and effortlessly manage. Sonasoft’s non-proprietary, yet industry standard, Microsoft SQL Server archive stores were preinstalled and fit seamlessly into our existing Windows environment. It took about an hour to set up and within a couple of hours, it was up and running. I couldn’t be happier with a product! ”
“Another unexpected benefit has been the impact of working with Sonasoft’s customer and technical support team”, continued Mr. Chiasson. “Over the years, I have spent many hours on the phone on hold with other vendors or waited for return phone calls to solve an urgent problem. Oftentimes, when you finally get someone on the phone, they don’t know their product well enough to problem solve. We selected Sonasoft’s Email Archiving Software Solution due to the customer feedback we received. Since then we have quadrupled in size and SonaVault Email Archiving Solutions have grown effortlessly with us. Sonasoft knows its product, and they support it. I can’t stress how unusual it is to have a product and support this easy. I’ve been an IT manager for many years, and I’ve never seen a product at this price point that is this good and with such incredible customer support!”
“Sonasoft doesn’t just know its own products, but its tech support team really knows the ins and outs Microsoft Exchange Server”, continued Mr. Chiasson. “Unbeknownst to me, our Exchange Server was about to fail. Sonasoft tech support immediately recognized the symptoms and alerted me. Thanks to Sonasoft’s expertise, I expeditiously was able to migrate all our data and email to a new Microsoft Exchange Server. Sonasoft tech support was there for me, and gave me tips to make the migration safe and complete.”
“Our investment with SonaVault Email Archiving Software was fully returned in one search”, said Mr. Chiasson. “I was responsible for producing emails for a very complex search that involved several threads that spanned over months. My expectation based upon past experience was that a search like this would take weeks and that I might not be able to produce every single email. In about the time it took to brew a pot of coffee, SonaVault’s eDiscovery search features delivered all the emails, and I was able to export them all in a read-only format for others to review. Done.”
“Sonasoft calls upon its past ten years of professional experience with Microsoft Exchange Server and Microsoft SQL Server,” said Neil Khanna, Sonasoft’s Vice President of Client Services and Operations and the head of its SonaMigration services. “We are always happy to hear when our customers have solved challenges, especially labor intensive issues for IT Departments such as rapid marketplace expansion or management challenges of rapidly expanding email archives. Our technical and customer support teams work hard to quickly solve client issues and it’s an affirmation to get such positive customer feedback!”
Additional information about the features and functionality of SonaVault Email Archiving Software can be found at:
About Investar Bank:
Investar Bank, a full-service community bank headquartered in Baton Rouge, Louisiana with over $650 million in assets, offers a full array of banking products and services for individuals, professionals, and small to medium-sized businesses. Investar Bank serves customers efficiently and competes on the basis of quality and outstanding customer service. Founded in 2006, Investar Bank has grown to more than 650 million in assets.
Sonasoft Corporation is a publicly traded company with SEC Reg. A clearance and is listed on the over-the-counter markets at OTC Markets with the trading symbol SSFT. Sonasoft’s core business model includes enterprise-class email archiving, eDiscovery, and business continuity software solutions for Microsoft Business Applications on Microsoft Windows platforms. Sonasoft’s signature products for eDiscovery tools, which include SonaVault Email Archiving Software and SonaVault Email Archiving Appliances, deliver affordable enterprise-level functionality that exceeds compliance and ease-of-use requirements of small and medium-sized businesses, governments, school districts, organizations, and enterprises. Sonasoft recently expanded its product offering to include Cloud-based email archiving as well as data export and migration services for competing archiving solutions. Sonasoft email archiving and eDiscovery solutions have hundreds of deployments with an exceptional degree of high customer satisfaction. Founded in 2003, the company is headquartered in San Jose, California.
For more information about Sonasoft’s email archiving solutions and business continuity software, contact:
Sales Sonasoft Corporation
Direct – (408) 708-4000
Mobile – (408) 893-8210
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