ESI has taken a unique approach to our user experience, and I’m excited to discuss how vendors can get back to the basics and focus on making communications simple and intuitive.
Plano, TX (PRWEB) August 06, 2014
ESI, the innovative designer and manufacturer of high-performance business telephone systems and cloud services, today announced that its director of product management Shawn Guenther will present on a panel titled “Cutting Through the Complexity: Making Communications Services Easy” on Monday, August 11 at ITEXPO West 2014. ITEXPO West is the world’s leading business technology event, taking place August 11-14 at The Rio in Las Vegas, Nevada.
“In today’s technology landscape, vendors are in a constant race to add more and more features to their services. But unfortunately, this creates unnecessary complexity and frustration for the end user,” said Guenther. “ESI has taken a unique approach to our user experience, and I’m excited to discuss how vendors can get back to the basics and focus on making communications simple and intuitive.”
As director of product management, Guenther leads the design and development teams for ESI’s cloud services and on-premise products. In May 2014, he helped launch ESI Cloud PBX, the industry’s most integrated cloud solution yet. Its features include:
- Real-time syncing of the phone and Web-based dashboard through ESI Intelitouch™, allowing users to fully personalize their communication experience, and then access it across all devices.
- One-touch simple phone customization, making common functions — such as speed-dialing and special contacts or actions — easily programmable at the touch of a button both in the cloud and on the desk phone.
- A reseller dashboard enabling ESI channel partners to view performance issues, troubleshoot and provide a high level of proactive support across all of the reseller’s customer accounts.
For more information on ITEXPO West 2014, visit http://itexpo.tmcnet.com/west/.
Estech Systems, Inc. (ESI) delivers high-performance phone systems and cloud services designed for businesses and organizations. A premier provider of cloud- and premise-based unified communications solutions, ESI offers uniquely innovative and integrated systems that enable its channel partners to deliver differentiated, intuitive and affordable VoIP communications. Founded in 1987, ESI has sold more than 300,000 business communications systems through hundreds of certified resellers. ESI is a privately held corporation with headquarters in Plano, Texas. For more information about ESI and its products, visit http://www.esi-estech.com.