Edison, NJ (PRWEB) December 15, 2013
When visiting the Essential Hardware website, shoppers can hover over the Google Trusted Store badge and see metrics on the store’s shipping and customer service performance. Essential Hardware has a 99.9% rating for excellent service and 97% rating for on-time shipping.
“EssentialHardware.com was built as a customer-driven experience so our inclusion in this program is a tremendous source of pride for the entire team. We try hard every order, every day and now Google has recognized our value in a way that expresses it clearly to our customers,” said VP of Marketing Joe Book.
As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with Essential Hardware and the customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.
Google Trusted Stores is entirely free, both for shoppers and for online stores. The program helps online stores like EssentialHardware.com attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.
At Essential Hardware the folks who own and run the store come from humble backgrounds where they work hard and take care of their homes. Most of all they’re obsessive about doing more with less. Their success is built on the idea of giving customers that ‘finishing feeling’ or the feeling one gets when they have successfully completed something on a To-Do List.
Essential Hardware is a premier online retailer of the affordable home improvement products you need. With nearly 200,000 products and the brand names you love, they are able to bring you all of the tools and supplies you need for any project. With a custom supply and delivery system enabling them to serve DIY’ers located almost anywhere and a customer service team that can assist the professional contractors and renovation experts out there as well, Essential Hardware is a one-stop shop for all your projects needs. As they like to say “Need it, click it, done”. Please visit their website at http://EssentialHardware.com.