Certain Appoints New Vice President of Service and Support to Lead Ongoing Customer Engagement

Ex-Oracle/Eloqua Executive, Mark Jauregui, to Extend Certain’s Focus on World-Class Deployment of Event Management Solutions

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He will be instrumental in furthering our commitment to customers and partners to provide industry-leading solutions designed to personalize the event experience and drive greater revenue.

San Francisco, CA (PRWEB) September 24, 2013

Certain Inc., the leading provider of enterprise event management solutions, today announced it has appointed Mark Jauregui as Vice President of Service and Support. Jauregui will bring his extensive background managing global professional service organizations for both start-ups and industry leading companies to expand the growing adoption of Certain’s enterprise event management solutions.

“Mark has great experience in building services, training and support for enterprise-level SaaS based companies,” said Peter Micciche, CEO, Certain Inc. “Given our focus on customer success, he will be instrumental in furthering our commitment to customers and partners to provide industry-leading solutions designed to personalize the event experience and drive greater revenue.”

Jauregui joins Certain from Eloqua, a wholly-owned subsidiary of Oracle, where he most recently focused on driving implementation and on-boarding of enterprise accounts. He has an extensive knowledge and experience in sales and client engagement, as well as scaling professional service organizations.

“I’m pleased to be joining Certain during this phase of rapid expansion,” said Mark Jauregui, Vice President of Service and Support, Certain Inc. “I feel my past experience building services teams and industry knowledge will be a great complement to the work being undertaken at Certain, and I look forward to being part of such a seasoned team.”

About Certain: Powering Connections, Accelerating Business

Certain provides a complete enterprise event management platform that powers personalized event experiences and enables meaningful connections to accelerate business. Used by the largest corporations, meeting management companies and event producers worldwide, the Certain platform enables attendee management, event branding, social and mobile participation, and 1-to-1 meetings that engage audiences and maximize event value for all participants. With Certain’s proven SaaS-based technology, cross-functional event teams collaborate, streamline processes, and reduce costs to execute flawless events with operational excellence. To maximize the business impact, the Certain platform integrates easily with marketing automation and enterprise systems to deliver rich customer insights as well as event intelligence. Headquartered in San Francisco, Certain has operations and sales offices in North America, Europe and the Pacific Rim. For more information, please visit http://www.certain.com.


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