Irvine, CA (PRWEB) July 26, 2013
FieldConnect, Inc., a long-time mobility solutions provider and industry expert, announced today that Kleenco Maintenance & Construction, a multi-location operation with corporate headquarters in Alexandria, IN, has implemented its FieldAccess™ mobile technician software and FieldDirect™ customer self-service portal to provide critical data visibility throughout its service organization.
FieldAccess and FieldDirect integrate directly with Kleenco’s Sage 300 Construction & Real Estate (Sage CRE, formerly Sage Timberline) accounting software, facilitating real-time communication between the field, customer, and back office, eliminating paper work orders and timecards, and speeding invoicing.
Kleenco’s 100 field technicians will use FieldAccess mobile technician software to access, modify, and complete electronic work orders and timecards while being able to remotely access critical work site history and repair manuals. Hundreds of Kleenco’s nationwide customers will have access to the FieldDirect self-service portal, from which they can request service, monitor the status of service calls, view before-and-after pictures, and run custom reports.
“We have seen a great return on investment by saving time with crew leaders remotely logging labor for their whole team with one simple entry,” says Kleenco’s Corporate Controller, Malinda Cuneo. ”FieldConnect’s solutions have a feature which allows maintenance crew leaders to enter the same time for 4 techs on their team, which saves each crew leader an hour per night on the timesheet paperwork he used to do. With more than 25 crew leaders, that adds up to a lot of saved time and money over the course of a year. The employees love seeing their work order information in the field, and as an executive I love saving major dollars on payroll per tech per week that was lost through paper-based timesheet inaccuracy.”
FieldConnect provides a whole-business enterprise mobility solution. In addition to FieldAccess and FieldDirect, other solutions include:
· FieldDispatch™, a set of dynamic dispatching tools designed to get a qualified technician to the right job with the right parts, giving a boost to first-time fix rate
· FieldTime™, an electronic timecard solution that goes beyond the basics, allowing supervisors to edit labor lines and edit batches in a timecard view after submissions have been moved to Payroll
· FieldLocator™, a GPS fleet tracking and routing solution allowing management to be sure their employees and vehicles are where they say they are
· FieldQuotes™, a remote lead capture workflow that allows techs to quote and close business in the field before competitive bids are submitted
· FieldProject™, project management software that allows field employees to search for projects and add time against
FieldConnect solutions are essential to the functionality of Sage CRE (as well as Microsoft Dynamics AX, GP, NAV, & SL) accounting systems, automating the last mile between field and back office, and bringing visionary field service organizations to a level of unprecedented productivity.
FieldConnect representatives are currently attending Sage Summit, the yearly gathering for Sage partners and customers. Show attendees can call or text (310) 699-0440 to meet at the show in Nashville, TN.
For more information on FieldConnect’s workforce mobility solutions, please visit http://www.fieldconnect.com.
FieldConnect enables organizations to leverage the power of mobility to enhance customer and employee engagement, providing anytime, anywhere access to information and resources. The FieldConnect workforce mobility platform extends the functionality of Sage 300 Construction and Real Estate and Sage 300 Trade Specialty (formerly Sage Timberline), as well as Microsoft Dynamics AX, GP, SL, and NAV. FieldConnect is a privately held Microsoft Certified Partner and Sage 300 Development Partner based in Irvine, California and has been innovating and deploying mobility solutions since 2002. http://www.fieldconnect.com.
Over the past two decades, Kleenco has successfully completed numerous construction and property maintenance projects throughout the United States. Kleenco now performs work in many different markets including: Storm Water System Maintenance, Erosion Control Corrective Action and Prevention, Petroleum Equipment Installation and Maintenance, Environmental Consulting and Remediation Services, Landscape Design and Installation, Concrete and Asphalt Maintenance and Repair. http://www.kleencousa.com/