Fonality Rolls Out Heads Up Display Redesign with New Features and Greater Usability for Business Collaboration

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Heads Up Display™ (HUD), Fonality's Business Collaboration Tool, Helps Users to Engage in More Efficient and Effective Business Communications

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This latest HUD release also accomplishes advanced design principles and better usability through greater stability, improved reporting, and a redesigned preferences interface.

With a design strategy aimed at user friendliness, consistency, and usability across multiple interfaces, Fonality continues the transformation of the Heads Up Display™ (HUD) user experience with its latest release.

This release includes the new HUD Softphone, which simplifies the user experience by offering the capabilities to make and receive calls, to set one’s availability and location, and to receive alert notifications without ever opening HUD. The new HUD Softphone is also browser agnostic – so a one-time download will work with all browsers without any additional steps or multiple installs.

“One of the things we’re most proud of at Fonality is the long list of integrations that work with HUD,” said Scott Sullivan, senior product manager at Fonality. “For example, HUD Softphone will be a perfect fit for our users who also work in Salesforce. They can power up their machine, let our softphone application automatically log them in to HUD, and begin making calls directly from Salesforce.”

In addition to the new softphone, this release also accomplishes advanced design principles and better usability through greater stability, improved reporting, and a redesigned preferences interface.

“Most enterprise software looks like it was built in the ‘90s, so with this latest release we wanted to provide an experience that aligned more with what users have when they interact with consumer devices—a clean interface that’s intuitive, with nice, big buttons that are clearly labeled,” Sullivan added.

Fonality plans to continue this strategy into 2017 by continually improving the design of its Heads Up Display™ offering. To learn more about all that Fonality has to offer, click here.

ABOUT FONALITY

Fonality is a leading provider of business communications solutions. Their award-winning unified communications tools, Heads Up Display™ (HUD) and Advanced Call Center, are built with flexibility in mind. From multiple deployment options, to choice of software bundles and a wide selection of hardware (including bring your own), Fonality’s flexibility enables the customization you need to provide great service, sell confidently, and collaborate with ease. Founded in 2004, Fonality provides service to more than 30,000 companies across 99 countries.

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Kyley Del Bosque
Fonality
+1 (469) 252-7400 Ext: 6189
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