French Oil Mill Machinery Company Chairman and CEO, Daniel P. French, Discusses Their Vision of Customer Partnership

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French Oil Mill Machinery Company, a custom hydraulic press and process equipment manufacturer, strives to be a Partner in Processing to their customers by supplying improved machinery solutions that optimize their processes. In a newly released video company Chairman and CEO, Daniel P. French, describes French's unique sales style and value of partnership.

Our approach…is to sit on the same side of the desk as the customer and put the problem on the other side of the desk.

French Oil Mill Machinery Company, a custom hydraulic press and process equipment manufacturer, has released a new video featuring company Chairman and CEO, Daniel P. French, discussing the company’s vision of partnership.

In the short video Mr. French describes the typical vision of a sales interaction as the salesmen on one side of the desk and the customer on the other.

French Oil Mill Machinery Co. differentiates themselves from this typical vision with a different sales style.

Mr. French explains, “Our approach…is to sit on the same side of the desk as the customer and put the problem on the other side of the desk.”

As a custom machinery solutions provider, the Company recognizes how crucial customer partnerships are to improving their customers’ manufacturing processes. French’s team of executives, salesmen and engineers work closely with their customers’ company executives, plant managers and other critical staff to fully understand their company goals and their processing methods.

Using this knowledge, French’s engineers design equipment that meets their customers’ unique requirements and can have a positive impact on their bottom line by means of increased productivity, reduced energy usage, less scrap and improved product quality. In addition, the Company’s heavy-duty equipment is known to operate reliably with a long lifespan, reducing downtime and overall life cycle costs.

As Mr. French states, “…when we’re all on the same side of the desk, we come up with a better solution and have a good time doing it!”

For over 115 years, this sales and partnership approach have proven to be better for French’s customers and subsequently for their customers’ customers.

French Oil Mill Machinery Company is an ISO-certified, 4th generation family-owned U. S. company that custom designs, manufactures and supports hydraulic press systems for molding rubber and composite materials, screw presses for synthetic rubber processing and oilseed equipment used to extract vegetable oil from seeds and nuts. For over 117 years they have partnered with their stakeholders, in over 80 countries worldwide, to provide products with superior value and superior service that improve their customers’ productivity and reduce their overall production costs.

For more information on French visit http://www.frenchoil.com.

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Tayte Lutz
@FrenchOil
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