Generations Homecare System Launches Ground-Breaking Functionality for Tracking and Preventing Hospital Readmissions

Share Article

The industry-leading homecare software provider and its innovative reporting tools simplify the way agency owners capture data and demonstrate successful care outcomes

Today, Generations Homecare System unveiled its much-anticipated hospitalization and ER report functionality in what is the company’s follow-up to the launch of state-specific Electronic Visit Verification solutions as required by the United States Government’s 21st Century Cures Act. The revolutionary reporting feature, which was designed in-house, will enable the company’s clients around the world to improve client health outcomes and attract new clients, using state-of-the-art data visualization tools.

“We’re excited and proud to be able to provide our clients with even more insight into the value they provide their clients. Generations clients asked for these tools, and we did not hesitate to deliver. At our core, we’re a company built on the marriage of technology and radical customer service,” stated Lance Ferden, Generations Homecare System President and Co-Founder. He added, “Through the proprietary reporting technology in Generations we’ve further streamlined the client experience and built a powerful tool that enables agencies to demonstrate results.”

Generations Homecare System users are able to:

  • View hospital and ER visits in a detail or summary report
  • Demonstrate successful client health outcomes to referral sources
  • Receive real-time patient analytics based on caregiver feedback

Introducing advanced data analytics on readmissions is a natural next step for Generations. On the heels of the bipartisan passage of the Dignity in Aging Act of 2019, these tools directly align with the Act’s efforts to help older Americans age in place. Moreover, hospitals with high readmission rates are at risk for fines and penalties from Centers for Medicare and Medicaid Services (CMS). (Subsequent admissions within 30 days of a hospitalization negatively impacts a hospital’s ability to receive reimbursement from the federal government.) Just this month, Medicare penalized 2,583 hospitals, according to Kaiser Health News. Homecare providers that can demonstrate low readmissions will earn the trust and business of hospitals and other referral sources.

“We’re thrilled that our world-class team has introduced hospitalization and ER visit analytics, the next powerful tool for data collection and reporting, right here in Michigan. Generations team members have proven time and time again that we are driven to deliver technology that will positively impact health, while helping our clients demonstrate their value in a competitive marketplace” said Lisa Ferden, Generations Homecare System Vice President and Co-Founder. “Our talented team is dedicated to providing our clients with technology that enables them to be effective, responsive and trusted providers of in-home care.”

For additional details and a demonstration of the new hospitalization and ER report functionality, visit

About Generations Homecare System

Michigan-based Generations Homecare System is an industry leader and a best-in-class software solution for homecare agencies worldwide. Since 2002, Generations has continuously developed innovative solutions to help homecare providers deliver the highest quality of care both efficiently and securely.

Founded by Lisa and Lance Ferden, the innovative husband and wife duo utilized their professional backgrounds in homecare and information technology to create a software service that focuses on three key areas: security, ease of use and documentation. Additionally, at the core of their mission is educating users on the importance of data security and best practices around the collection and storage of health data.

Today, Generations is used by hundreds of homecare providers throughout nine international markets. Each day, nearly one hundred thousand caregivers, as well as their clients receiving care, rely on Generations.

Generations Homecare System has been named by Healthcare Tech Magazine as a “Top 10 Homecare Solution Provider,” (2018 and 2019). The company was also named by Inc. as [one of the] “Fastest Growing Private Companies” (2014 and 2015) and Co-Founder Lance and Lisa Ferden were named “Entrepreneurs of the Year” (2014) by Central Michigan University Research Corporation Board of Directors. For more information and company news, visit

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Katelyn Kelly
since: 03/2009
Follow >
Like >
Visit website