GeoHoliday Club Complaints Decrease According to Member Surveys in 2013

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GeoHoliday Club complaints decrease as a result of a few new methods this vacation ownership club has implemented – including the Complaint Resolution Management System – and according the recent member surveys, complaints are the lowest that they have been in the last year.

GeoHoliday Club

GeoHoliday Club

GeoHoliday Club complaints are on the decline thanks to the establishment of the Compliant Resolution Management System. GeoHoliday Club is a vacation ownership club whose primary focus is on member satisfaction, which is why this company is excited that recent member surveys show the highest satisfaction rates in the last year.

GeoHoliday Club complaints are a priority of this vacation ownership club because they affect the Club’s overall member satisfaction rating. As a business operating in an industry fueled by customer feedback, it is essential to handle complaints in an efficient and effective manner. To support members to the fullest degree, Geo has created the Complaint Resolution Management System to handle member complaints. The system is comprised of a dedicated staff educated in the most effective measures to resolve complaints as well as initiatives to ensure that complaints do not happen again. GeoHoliday Club is excited to see the progress of the Complaint Resolution Management System and is looking forward to even more improved member satisfaction ratings for the rest of 2013.

GeoHoliday Club Complaint Resolution Management System is mainly responsible for the decline in member complaints and the increase in customer satisfaction. This complaints department is comprised of a group of individuals whose sole purpose is to assist members in improving their vacation experiences. GeoHoliday Club recognizes how vital it is for member complaints to be acknowledged as well as how important it is to have an effective support system to assess their needs. With the creation of the Complaints Resolution Management System, many individuals have felt that their concerns are attended to in the most effective manner possible, which significantly improves their vacation experiences.

GeoHoliday Club complaint resolution has always been a focal point for the daily operations of this company, because this travel club strives to attain the highest standards of customer service. When the Complaint Resolution Management System was established, there needed to be an effective, attentive and open dialogue to handle member grievances effectively, which is why this system was drafted. This manual dictates exactly how staff should handle the situations that arise with members so that travelers can focus on what matters the most: enjoying their vacations. These efforts are extremely effective, reinforced by the fact that complaints are at an all time low and member satisfaction is through the roof.


GeoHoliday Club Contact Info:

Email: info(at)GeoHolidayClub(dot)com

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