New Customer Service Training Announced By Carlton’s Training Jim Case
Dallas, TX (PRWEB) July 05, 2013 -- Jack Cash Carlton’s Training Solutions Announced plans to revamp their corporate education using customer service training videos. With so many companies struggling financially, the need to retain and garner new clientele has been overwhelming. Customer service training videos have become the backbone of the training conducted by Jack Cash Carlton’s Training Solutions this quarter.
Customer service resides in every business model in the world. No matter how far technology takes the economy, it ceases to flow without people behind those emails, phone calls and conversations that give customers what they need. Contact. One of the programs that best defines how to create this contact is the training video Give ‘em the Pickle. This program by Bob Farrell has become a staple among all organizations across the board. It has also spawned two sequels titled Leadership Pickles and What’s Your Pickle.
The reason why Give Them The Pickle has become such a stalwart in all industries is it’s simplistic ideology of finding that thing they can provide that goes above and beyond to make a difference. It’s staying late or driving a client home. It’s taking a picture with a client or for client. It’s showing that you personally give a darn and are willing to take action that supports that feeling.
A customer service training video can make all the difference because it acts as a third party. Often times examples given by managers can be encouraging but can also be seen as negative feedback to present actions that may not be desirable. Training videos can develop characters that support the company’s view and also fit intricately well with the positions of so many common challenges they face. Seeing the characters in well thought out and similar scenarios have led to employees making the adjustments necessary to provide the best customer service to clients that is possible.
Jack Cash Carlton’s Training Solutions has provided programs like Give em the Pickle for over thirteen years. They study their clients needs as this training video does. And like this program, the pickle video is their pickle they provide to help their clients achieve. To view the free online preview of Give em The Pickle or see other free online previews of training videos, click on their site Jack Cash Carlton’s Training Solutions.
Jim Case, Carlton's Training Solutions, http://carltonstraining.com, 310-694-8495, [email protected]
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