"We are constantly pushing ourselves to have the best customer experience in the industry, and encourage our customers to share feedback with Jeremy and myself directly.” - Colin Martodam, Greenstar COO
Las Vegas, Nevada (PRWEB) October 07, 2015
Last month, Greenstar Home Services ‘Green It Up™’ announced their “President’s Guarantee” – a direct connection to management for customers.
This initiative aims to provide superior customer service for homeowners in the Orange County, California and Las Vegas, Nevada regions.
The “President’s Guarantee” includes a “5 Minute Concern Policy”- to address and take care of each customer concern in under 5 minutes, as well as direct client access to Jeremy Prevost, Greenstar’s CEO.
Greenstar Home Services is Orange County California and Las Vegas Nevada’s leader in sustainable plumbing, HVAC maintenance, and whole home water filtration services.
Jeremy Prevost, Greenstar CEO shares new feedback from customers since announcing the company Guarantee and sharing that his direct cell phone number is available for all Greenstar clients.
“Last month, we announced the ‘President’s Guarantee’ and I noted that my personal phone number is available to all Greenstar clients,” states Prevost. “We have received a flood of positive comments from clients about this customer service initiative.”
Colin Martodam, Greenstar COO knows that great customer service starts from the top down. Additionally, that creating a positive experience for customers is a direct correlation to high employee motivation and morale.
“We know that Greenstar employees are proud to work for a company that cares so strongly about a positive customer experience,” states Martodam. “This is why we are constantly pushing ourselves to have the best customer experience in the industry, and encourage our customers to share feedback with Jeremy and myself directly.”
To learn more on Greenstar Home Services visit http://www.greenstarhomeservices.com
To view Greenstar’s blog, go to http://www.GreenstarHomeServices.com/blog
About Greenstar Home Services:
Greenstar Home Services provides environmentally conscious residential plumbing and HVAC service, repair and installation, as well as whole home central water filtration within the Orange County and Las Vegas markets. Our licensed technicians are available all hours of the day, seven days a week. With an expansive knowledge of home maintenance, we provide the highest level of service for our clients—and at an honest price.