Get Real Health Helping St. Luke’s University Hospital Network Empower Patients through Innovative Solution

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St. Luke’s leverages Get Real Health’s InstantPHR™ solution and health information exchange from Caradigm to improve the patient experience and work toward meeting Federal Meaningful Use Stage 2 patient engagement requirements

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Patients will be able to view their health records, download them to their computer, and transmit them to authorized third parties.

Get Real Health and Caradigm have delivered a Meaningful Use Stage 2 patient portal system for Pennsylvania-based St. Luke’s University Hospital Network.

For Phase 1 of the project, Get Real Health’s award-winning InstantPHR™ patient engagement solution will provide St. Luke’s facilities with an integrated patient portal website that will help improve the patient experience, make patients’ medical information more accessible, and help St. Luke’s facilities work toward meeting the patient engagement requirements of the Medicare and Medicaid EHR Incentive Programs, also called “Meaningful Use – Stage 2.”

Caradigm's health information exchange (HIE) software integrates various data sources throughout the system to create an enterprise-wide HIE for St. Luke’s. The InstantPHR-powered patient portal website, called eVantageHealth, has been connected directly to the HIE (rather than tethered to individual EHR systems). The result is an innovative solution that offers a truly unified and holistic view of St. Luke’s patients’ medical information to patients, their healthcare providers, and other authorized third parties — like out-of-network providers and family caregivers. Using the portal, patients will be able to view their health records, download them to their computer, and transmit them to authorized third parties.

“We’re thrilled to offer this innovative solution to support St. Luke’s vision for a patient portal solution that not only helps meet the patient engagement criteria for Meaningful Use Stage 2 but lays the foundation for improved patient experience, clinical outcomes, and increased efficiencies in healthcare delivery,” said Robin Wiener, Get Real Health president and founding partner.

Key Features

St. Luke’s InstantPHR solution includes:

  • A patient-centric application that enables patients, family members, and providers to collaboratively manage healthcare and improve overall health outcomes and quality of life.
  • Spanish-language support for the patient-facing widgets, which can help meet the needs of St. Luke’s Spanish-speaking community.
  • Coordination of care between patient and providers, as well as among providers through secure messaging and the ability to access patients’ complete medical information, from across the entire St. Luke’s network of facilities and providers.
  • Patient data will be rich and robust as a result of integration with St. Luke’s HIE.

Exemplary Innovation

St. Luke’s is making history with this approach to patient engagement. Patients will be able to leave a Network healthcare appointment with their own medical records available from their computer, tablet or smartphone. Patients and St. Luke’s doctors will also be able to securely message one another and share information through the system, thus enhancing their mutual understanding of test results, discharge instructions and related medical information. This new system makes the patient part of the process and an equal participant in managing his or her own care.

Patient Enrollment Support

St. Luke’s is also procuring patient-facing marketing materials from Get Real Health to use in its patient outreach. St. Luke’s will adapt the engagement tools, which include brochures and a video, to help patients understand and enroll in the system.

“I am thoroughly impressed with everything provided by Get Real Health and Caradigm,” said St. Luke’s Senior Director of HIE and Population Health Brandon Neiswender. “Both organizations’ people, products, and healthcare industry thought leadership are making our transition to this new era of connected health and patient engagement much easier.”

About Get Real Health

Rockville, Maryland-based Get Real Health is an award-winning global health information technology pioneer specializing in patient engagement and connected care solutions. Get Real Health’s flagship product — InstantPHR™ — is an electronic toolbox for creating and customizing personal health applications. Get Real Health has a diverse global customer base and strategic partnerships with industry leaders including Microsoft, Caradigm, and TELUS Health Solutions. Visit:

About St. Luke’s

St. Luke's University Health Network is a regional network of hospitals, physicians and other related organizations providing care primarily in Lehigh, Northampton, Monroe, Carbon, Schuylkill, Bucks, Montgomery and Berks counties in Pennsylvania and Warren County in New Jersey. The six-hospital network provides services at more than 150 sites, including primary care/specialist physician sites, outpatient testing and service facilities, plus home health and hospice services. Visit:

About Caradigm

Caradigm is a healthcare analytics and population health company dedicated to helping organizations improve care, reduce costs and manage risk. Caradigm analytics solutions provide insight into patients, populations and performance, enabling healthcare organizations to understand their clinical and financial risk and identify the actions needed to address it. Caradigm population health solutions enable teams to deliver the appropriate care to patients through effective coordination and patient engagement, helping to improve outcomes and financial results. The key to Caradigm analytics and population health solutions is a rich set of clinical, operational and financial data delivered to healthcare professionals within their workflows in near-real time. This data asset serves as the foundation for a growing number of innovative healthcare applications developed by Caradigm and industry partners, providing rapid incremental value to customers. Visit:

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Kathy Silverstein
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