GroundLink Fills Industry-Wide Car Service Insurance Gap with $5 Million Coverage

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The global ground transportation provider is one of the first to offer such extensive liability insurance coverage – a growing area of concern in the travel and transportation space. With its industry-leading technology and best-in-class customer service and operations, GroundLink offers the highest level of safety and reliability for its customers.

GroundLink's Ground Transportation Safety and Reliability Coverage

GroundLink provides an elite level of service and safety for its travelers worldwide

Building upon its commitment to continue to transform the ground transportation industry, GroundLink is now leading the industry in safety and reliability with its $5 million liability insurance coverage policy. Since the launch of its mobile app in 2011, GroundLink has continued to remain on the cutting edge of travel innovation for frequent business and leisure travelers and their travel arrangers.

In contrast to the only recently raised maximum of $1 million in coverage by many app-based ride share services, GroundLink provides an elite level of service and safety for its travelers worldwide. With increasing concern over the insurance inadequacies of emerging car services, the company has made certain to provide a viable, secure alternative for the millions of consumers frequently relying on private ground transportation. In addition to its $5 million policy, GroundLink also offers:

  • Driver background & employment history checks
  • Fully insured and inspected vehicles
  • In-app driver and vehicle identification for passengers
  • Constant evaluation of driver performance

The company has been able to eliminate having to make the choice between low insurance coverage or high prices by providing top-notch services with proprietary technology, creating both a reliable and technologically-enabled experience for travelers wherever they go.

To assist with traveler safety and duty-of-care best practices, GroundLink provides travelers with a link that contains the driver’s picture, name, car model, car number and vehicle location in advance of the car’s arrival. It also provides the traveler with the ability to track their ride in real-time on a map. For travel arrangers, GroundLink allows them to view and track the progress of all of their passengers’ active reservations on a real-time updated map. They also have access to a central web-based dashboard with custom reporting on rides and spend.

In addition to service, safety, and technology innovations, GroundLink offers competitive pricing on multiple vehicle options – from economy to VIP – and ride prices are quoted prior to booking for full transparency. To ensure reliability, the company also offers the industry’s online “Guaranteed on Time or Your Next Ride is Free” policy (up to $75).

The announcement of GroundLink’s revolutionary $5 million liability insurance coverage is just one of the many reasons the company continues to solidify its position as a leader in the car service industry. For more information, please visit

About GroundLink

GroundLink is the next generation car service that leverages a proprietary technology platform to provide seamless, reliable and consistent ground transportation for travelers worldwide. GroundLink was named as a finalist in the Golden Bridge Awards for Innovations in the Hospitality, Leisure, Recreation and Travel space in 2013, and the GroundLink mobile app was cited by USA Today as best in class in 2011. GroundLink was also awarded the ODIGEO Award for Travel Innovation and the Creative Alliance Award for Travel Innovation by leading travel industry firm, PhoCusWright. GroundLink has teams in North America and Europe with headquarters in New York, NY.

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Jill Solomon
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since: 03/2011
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