hotel SystemsPro Appoints Katherine Stewart as VP of Hotel Performance

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Stewart to Direct Client Revenue Growth and Staff Efficiency: What Does She Bring to Her Role? GM Experience and 10+ Years in Multi-Property Operations, hotel SystemsPro User Support

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Katherine Stewart, Vice President of Hotel Performance

hotel SystemsPro is giving me a great opportunity to take our customer service, interactive services, and online training to a whole new level. Our solutions are perfectly positioned to increase operator profitability.

hotel SystemsPro appointed Katherine Stewart as Vice President of Hotel Performance. Stewart will focus on client revenue and ADR goal achievement for hotel SystemsPro’s multi-property and standalone operators. Stewart came to hotel SystemsPro in 2004 from her position as Task Force Sales and Internet Prospecting Consultant for Interstate Hotels. She also has extensive experience in multi-property operations and general manager roles. Stewart will operate out of the company’s Washington, DC metro offices. hotel SystemsPro is a leading provider of ASP-based enterprise hotel sales software, sales and catering systems, maintenance automation, and guest service solutions. Click here for more information on hotel SystemsPro products.

Stewart to Improve Operator Profitability with Hotel SystemsPro Solutions
“I have always been in roles where I could impact revenue, help maximize efficiency, and motivate staff. My new position at hotel SystemsPro enables me to apply my experience and our solutions for more successful client operations,” Stewart said. When she began her executive career, many hotel operations were manual. “Today I apply leading edge solutions and effective processes to increase profitability. This is particularly important for multi-property operators where ADR and sales growth have a greater impact on company performance.”

New VP Combines Dynamic Industry Outlook, Personal Service Commitment
hotel SystemsPro Principal Lana Perkins said, “Our industry is highly dynamic today with excellent growth potential. Katherine understands these changes. But she also knows that the essential hotel business constants of personal service and meeting guest expectations never change. Katherine’s job-one is to contact our clients to ensure they utilize our solutions and services to maximize their company’s success.”

Stewart Draws on Rich Background to Help Clients Meet Revenue, Guest Service Standards
Stewart draws on a rich industry background to bring value to hotel SystemsPro’s clients. She served as general manager of Marriott brands, worked with Interstate Hotels, and has extensive internet prospecting experience. “hotel SystemsPro is giving me a great opportunity to take our customer service, interactive services, and online training to a whole new level. Our solutions are perfectly positioned to increase operator profitability,” Stewart said. “hotel SalesPro helps properties meet sales and revenue goals. hotel ServicePro enables operators to meet high standards for maintenance and guest service. And our hotel WebSpace solution is a proven, effective internet prospecting tool that is increasing revenue for our clients.”

About hotel SystemsPro
hotel SystemsPro is an award-winning technology innovator founded in 1996. Over 90% of its employees have hotel operational backgrounds. The company’s solutions and services help hotel operators and multi-property hotel groups efficiently manage assets, increase sales, and reduce operating costs. hotel SystemsPro’s tailored solutions scale across all property types and any flag. Its staff provides professional, personalized online training at no additional cost. A single, global sign-on to hotel SystemsPro’s product suite lets managers seamlessly toggle between mulitple property systems and reports to validate staff activity 100% of the time - 24/7, anywhere, anytime - in less than 60 seconds. hotel SystemsPro can disable a user’s ability to access data in less than 1 minute. We make our clients’ staff and assets more productive.

Products include:

hotel SalesPro, a web-based multi-property enterprise sales and catering system. Its scalable functionality increases sales efficiency for hotel chains and independent properties.

hotel Sales&CateringPro, a comprehensive catering software system which enables operators to maximize productivity and cut administrative inefficiencies by 75%. The system greatly improves internal and external communications of an entire catering organization.

hotel ServicePro, an economical hotel maintenance solution that preserves property asset value and improves guest service. It automates the communication, scheduling, tracking and reporting of tasks that surround guest requests, best practices, safety requirements, and preventive and equipment management.

hotel WebSpace, an online marketing solution that enables properties to tailor their web presence and attract more business. It converts browsers to buyers on search engines like Google, Yahoo, and Bing.

hotel ProposalPro, a two-tiered, web-based response to RFPs that generates a quick proposal, or can propagate the RFP to 10 properties for multiple responses.

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Lana Perkins, Principal

Julie Keyser-Squires, APR
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