Springfield, Virginia (PRWEB) July 24, 2013 -- Global collaboration solutions provider IceWarp has announced that utilizing its messaging server helped web development firm Stralia Web provide its large and diverse customer base with comprehensive messaging capabilities. Although finding the right solution was difficult at first, Stralia Web came to select IceWarp because of its superior security and ease of management.
History:
Stralia Web was formed in 1999 to offer web design services across Australia. Stralia Web’s professional design team provides complete tailored solutions for businesses and greatly simplifies the web design process. In addition to sophisticated web development services, Straliaweb offers robust messaging platforms that power its clients’ e-commerce and other business projects. Its team approach to product development allowed the company to gain and retain hundreds of customers across multiple industries.
Problem:
Stralia Web’s web development line of business was booming. Many Straliaweb customers, however, wanted to add a messaging platform to their new online capabilities. Straliaweb wasn’t sure how it would go about providing a messaging platform that was reliable and effective enough for its customers.
“There was an increasing demand from our clients for a package that would also take care of their email needs,” says Ben Curran, Managing Director at Straliaweb. “We initially considered Microsoft Exchange, but it was a very frustrating system to look after.”
The Straliaweb technology team decided to research other solutions. The selection process was difficult though.
“We were looking for a solution that would not impose a lot of limitations on us because limitations are very frustrating when you are trying to grow your business,” notes Mr. Curran. “Also, we were looking for something very easy to use that we could install on our Windows server.”
Solution:
After a rigorous research, Straliaweb came across IceWarp. They were attracted by its capabilities, ease of use and pricing model. After testing IceWarp out, they decided to use it as the basis of their messaging program.
Results:
Since IceWarp Mail Server had several integrated components that include SQL and Web Servers, Straliaweb had everything to roll out a new set of offerings.
“We have started offering IceWarp to our clients as webmail and mailboxes,” says Mr. Curran. “There was no need to look for anti-spam and antivirus – everything was included.”
IceWarp adoption allowed Straliaweb to start offering packaged solutions.
“Somebody comes to us, they want a site, a domain, and e-mail,” explains Mr. Curran. “We now can do all that, with a variety of messaging options. We can offer POP3, IMAP, or help customers redirect service through their own mail sever.”
Straliaweb discovered that IceWarp’s architecture makes it possible to easily manage multiple customers.
“We like the fact that there are folders for individual clients that are easy to analyze and are not a part of a centralized database,” says Mr. Curran. “There is no need to do database compression. IceWarp is extremely easy to manage, one of the most simply managed tools we have in our company. It’s easy to backup, easy to restore, easy to trace lost emails via its comprehensive logging. That’s brilliant!”
IceWarp technical support structure was also an important factor.
“The support is outstanding,” notes Mr. Curran. “Creating an Australian support arm was a great move on the company’s part. I would absolutely recommend IceWarp to other companies. It’s a fantastic system that has great support.”
More about Straliaweb: http://www.straliaweb.com.au
More about IceWarp:
IceWarp is a leading provider of comprehensive messaging solutions for every business class, size and niche. Currently used by over 50 million professional worldwide, IceWarp offers organizations an all-in-one highly secure solution that enables their mobile workforce to communicate through any platform, be it e-mail, mobile synchronization, chat, SMS, voice or video. The highly scalable product is used by organizations of all sizes, from large companies like Marriott International, Inc., Verizon Communications, Inc., Inmarsat, AVTOTOR, Russian Space to hundreds of small to midsized firms.
To download a trial of IceWarp, please visit https://www.icewarp.com/downloads/public/
Yegor Kuznetsov, IceWarp Inc., http://www.icewarp.com, (571) 481-4611 x1104, [email protected]
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