Incentive Research Foundation Releases Industry Software Report
WASHINGTON (PRWEB) December 10, 2019 -- The Incentive Research Foundation announces the release of the Incentive & Events Industry Software Report: 2020. This qualitative review of software platforms provides an overview of how technology is being selected, customized, and integrated into rewards and recognition programs.
“The Incentive & Events Industry Software Report: 2020 details how technology is playing a critical role in the transformation of our industry,” said Stephanie Harris, IRF President. “As incentive programs become more sophisticated, customers demand software that is easier to use, more feature-rich and flexible, capable of full integration and robust in its ability to produce analytical insights and personalization.”
The IRF conducted 41 detailed interviews with incentive program design consultants, reward providers, technology vendors, industry experts and buyers of incentive and events software. The report can help incentives professionals gain a better understanding of the incentive and events software landscape and the right tools and provider types for their businesses. Key insights from Incentive & Events Industry Software Report: 2020 include:
• Solutions are delivered almost exclusively via Software as a Service, and most pricing is on the SaaS per-user subscription model, resulting in lower systems fees and the ability to invest more in rewards
• Clients prioritize ease of use and often demand extensive customization capabilities which in a SaaS-dominated environment, providers must make their tools more flexible and configurable
• Program owners want solutions that fully integrate with other HR tools as well as CRM and intranet platforms using API and single sign-on capabilities
• Sophisticated data capture, analysis and insights are in high demand. Technology-first providers may evolve into analytics-first firms, especially as AI and predictive analytics are more widely used to offer deeper, more actionable and individualized insights
• Responsive web design that enables mobile user interfaces, including dashboard access, points redemption, and reports have become a standard capability
The release of the IRF’s Incentive & Events Industry Software Report: 2020 was supported by IRF Research Advocacy Partner, Brightspot.
To view or download a copy of the Incentive & Events Industry Software Report: 2020 please visit:
https://theirf.org/research/the-irfs-incentive-events-industry-software-report-2020/2715/
About the IRF:
The Incentive Research Foundation (TheIRF.org) funds and promotes research to advance the science and enhance the awareness and appropriate application of motivation and incentives in business and industry globally. The goal is to increase the understanding, effective use, and resultant benefits of incentives to businesses that currently use incentives and others interested in improved performance.
Andy Schwarz, The Incentive Research Foundation, http://www.TheIRF.org, +1 703.651.8189, [email protected]
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