With more feedback from clients, the Canadian web hosting company will gradually expand its library.
Toronto, ON (PRWEB) December 30, 2013
ISQ Solutions, a Toronto-based web hosting company, is excited to unveil a brand new section of its website dedicated to educating and assisting its clients. The online library covers a wide range of topics related to web hosting and was compiled to address some of the most common and important questions on the subject.
Given the diversity of its client base, which comprises individuals and companies all over the world, ISQ Solutions wanted to provide the most in-depth but accessible library possible. The explanations avoid industry jargon and clunky technical descriptions, allowing even less tech-savvy users to progress through the steps. Topics are arranged in a straightforward FAQ-style layout, with related articles and external links to provide greater detail where useful.
Images help illustrate certain procedures and steps, reinforcing the learning process and making it possible for clients to resolve their own issues quickly and painlessly. Articles also feature a rating system, which will guide clients toward the most helpful resources but also help ISQ Solutions make improvements over time. For added convenience, users can obtain a hard copy of any topic thanks to the print-friendly nature of the articles.
With more feedback from clients, the Canadian web hosting company will gradually expand its library. Currently it features such topics as sending emails from various web applications, troubleshooting FTP connection problems and transferring and exporting a Microsoft SQL 2005 database.
In addition to articles, the new support centre also features a large collection of tutorial videos. Step-by-step walkthroughs with supporting text descriptions allow users to follow along at their own pace, with the added ability to pause or take a step back as needed. The list includes topics on email, FTP and creating and managing a website. For example, users can figure out how to create a new email account in Outlook Express, upload and download files via different FTP clients, create a navigation bar for their website and much more.
The support centre is live now at http://www.isqsolutions.com/support, but will continue to grow to suit clients’ needs.
About ISQ Solutions
Since 2001, ISQ Solutions has been helping clients launch and manage their websites in a stable, reliable environment. The Toronto-based company focuses exclusively on Microsoft Windows web hosting, including ASP.NET, ASP, PHP and SQL database hosting. Its core group of experienced industry professionals has been responsible for the Company’s continual expansion, strong reputation for customer support and its emphasis on innovation, which spurred the development of a proprietary provisioning software for managing web hosting.