Central New York Regional Transportation Authority Installs TransitPort Passenger Information Display System (PIDS) from ITS

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TransitPort Screens give travelers updated Amtrak and bus departure times to keep them on schedule. Managers update bus and train departure and arrival information remotely from mobile devices.

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Centro Syracuse Amtrak

Our TransitPort screens show travelers their departure times and other information so they can plan ahead and stay on schedule.

Industrial Television Services (ITS) announced that it implemented its TransitPort travel information system at Central New York Regional Transportation Authority (Centro) William F. Walsh Regional Transportation Center in Syracuse, NY. TransitPort screens show updated mass transit departure times and destinations for Amtrak trains, Greyhound/Trailways, Centro and other buses that serve passengers in Central New York. ITS designs, delivers, and supports easy-to-use digital signage solutions that transform the way clients do business. Click here to request information on ITS solutions.

“The logistics of moving people is complex and our riders come from every travel segment. Our TransitPort screens show travelers their departure times and other information so they can plan ahead and stay on schedule,” said Mike FitzGibbons, Centro senior director of IT. “The addition of TransitPort information displays is a valuable travel service to our riders.”

Centro has seven TransitPort screens mounted in the Amtrak lobby, the central information counter, the Greyhound/Trailways counter, food court and other areas. The networked ITS system also supports multiple LED displays at Centro’s bus departure doors that show departure times and destinations. “Many travelers are not familiar with our schedules and transportation options. They can look at the easily understood TransitPort displays and plan their trip,” FitzGibbons said.

ITS’ TransitPort system is cloud based. This enables managers to continuously update their company’s travel schedule displays remotely from their mobile devices to keep customers informed and on time. “Amtrak, Greyhound/Trailways and other Centro travel contractors monitor weather conditions that impact their routes,” FitzGibbons said. “They can post travel times and arrival or departure changes even if they are not in our terminal. The TransitPort system was very easy to install and ITS has proven to be an excellent solution partner.”

Centro operates mass transit in Onondaga, Oswego, Cayuga, and Oneida counties in New York. It operates four separate systems concentrated in the urban areas of the counties served. Each operates based on a hub-and-spoke route system with downtown transfer centers.

“ITS understands the need for clearly legible ADA-compliant signage at government and municipal travel locations,” said Kent Toney, ITS president. “We customize our signage content for color, font size and other factors governmental projects require. Centro is a perfect example of how accurate travel information benefits travelers from all walks of life from experienced business people to families and students.”

About ITS
Industrial Television Services, Inc. (ITS), founded in 1960, designs, engineers, installs and supports complete, real-time digital signage systems and digital vision solutions for a breadth of business sectors, including transportation, travel and hospitality, manufacturing, automotive, trade associations and corporate headquarters . ITS enjoys an excellent reputation and builds on its 55 years’ of experience as a specialist in real-time data display and systems integration. The company’s professional team includes experienced hardware, software and network engineers, certified system architects, project managers, installation / support / repair / help desk technicians, sales and administrative staff who work together to achieve the highest level of customer satisfaction. ITS works directly with end-users and partners with manufacturers, suppliers, contractors, and other system integrators. ITS’ commitment is to provide you with the best products and services through ongoing R&D, intelligent design engineering, disciplined project execution and prompt, effective system support.

About Central New York Regional Transportation Authority
Established in 1972, the Central New York Regional Transportation Authority works with a mission to strengthen and improve transportation for the residents of the state of New York. Its subsidiary corporations include CNY Centro, Centro of Cayuga, Centro of Oswego, Centro of Oneida, Call-A-Bus Paratransit Services and Centro Parking and ITC. Centro works to be responsive to the transportation needs of the Central New York community by providing services, which are safe, convenient, reliable, and environmentally responsible with a goal of maximizing the taxpayers' return on investment.

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Scott Triphahn, Vice President
ITS
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