The amount of process documentation we had for all things, internal and customer side, really accelerated this process for us.
ROCKVILLE, Md. (PRWEB) January 14, 2020
IvoryCloud, an SBA Certified 8(a) Full-Service Systems Implementer with a GSA Schedule 70 Prime Contract vehicle, announces it has been awarded its ISO9001:2015 certification effective October 16, 2019, reflecting its dedication to process-driven total quality across its implementation portfolio and internal activities, and the successful audit of its internal Quality Management System. The Scope of Registration reads “IvoryCloud provides Management & Technology consulting services for delivery of strategic solutions to our Commercial & Federal partners by deploying high-performing teams to design, develop, implement, and support enterprise software systems.”
International Organization for Standardization (ISO) 9001:2015 is the most updated standard of its kind and focuses on quality management systems and performance. It certifies companies who have developed a management system that aligns quality with their wider business strategy and activities. It demonstrates a focus on risk-based thinking and accountability in all organizational and client-facing processes that help improve communications, efficiency, and implementation of continuous improvement.
“We are excited to earn certification to ISO 9001:2015 and feel it is a natural extension of how we do work for our clients and internally day-to-day. We have a relentless focus on documented process that flows down from the business to our implementers to our clients. That backbone is what ensures our entire staff understands, utilizes, and continuously improves how we do what we do. It also provides additional assurance to our customers that we are focused on continuous improvement and customer satisfaction,” said IvoryCloud Vice President of Solutions Delivery, Steven Moskowitz. “Quality is the key element to delivering exceptional results - and we take that very seriously as an organization, and as implementers.”
Achieving the ISO 9001:2015 certification requires time and commitment from all levels of the organizations. IvoryCloud began its journey in September of 2019 and had it completed in just over a month. “The amount of process documentation we had for all things, internal and customer side, really accelerated this process for us.” said Managing Director Saunak Desai. “Executives, Managers, and Implementers were trained and interviewed by an auditor who was evaluating their existing procedures and aligning them with company standards. The auditor turned up ZERO major and minor findings, and ZERO opportunities for improvement. An excellent result for a company new to ISO 9001:2015.”
IvoryCloud has successfully deployed its capabilities to large Federal Departments and Agencies, as well as Fortune 500 organizations. The combination of this past performance coupled with an internationally recognized quality certification make IvoryCloud an ideal technology services partner for all enterprises.
For additional information, please contact Saunak Desai at saunak@ivorycloud.com or visit http://www.ivorycloud.com.