Jefferson Health and Quick’rCare Pioneer Decision Making for Immediate Care

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Quick'rCare, the leading digital health company focused on guiding sick patients, today announced a partnership with Pennsylvania-based Jefferson Health to jointly develop a digital health solution to help sick patients make decisions, while reducing costs and promoting telehealth.

“This is what people who feel bad need right now, right when they begin to feel sick,” said Stephen K. Klasko, MD, president of Thomas Jefferson University and CEO of Jefferson Health. “Working with Quick’rCare allows us to expand our commitment to healthcare with no address.”

"By collaborating with the stellar team at Jefferson Health, we now have the medical and operational expertise to support our efforts in the creation of a world-class patient experience," says Alex Guastella, CEO of Quick'rCare.

Jefferson Health has developed innovative techniques throughout its health system to better support the residents of Pennsylvania and New Jersey. Combined with Quick'rCare, Jefferson will immediately be able to give patients the ability to decide between getting care in an emergency room or urgent care center or making a reservation to avoid a wait. Next, the collaboration will design and deploy an interface to help decide the best type of visit based on the patient’s needs.

After validation of the new collaborated process, Jefferson Health will offer JeffConnect video visits as an alternative form of care through Quick'rCare. “The ability to provide our community with personalized care tailored to their specific medical needs, location and preferences while eliminating waiting time represents a wonderful patient-centered advance,” said Dr. Judd Hollander, Jefferson Health’s senior vice president of healthcare delivery innovation.

“This is what people who feel bad need right now, right when they begin to feel sick,” said Stephen K. Klasko, MD, president of Thomas Jefferson University and CEO of Jefferson Health. “Working with Quick’rCare allows us to expand our commitment to healthcare with no address.”

A key element of the new strategy is simplicity. This collaboration will use LEAN methodologies to enhance the patient experience and not confuse sick patients with hard-to-understand technology. "Technology can become extremely cumbersome to patients and providers. Quick'rCare has prided itself on staying simple to use and understand. After spending many months with the Jefferson team, our technology thinking aligns well," says Raghu Dhulipala, CTO of Quick'rCare.

About Quick'rCare
In 2016, entrepreneurs Alex Guastella and Raghu Dhulipala joined forces to solve digital problems that sick patients face every day. Through much deliberation, Quick'rCare was created to be a guidance platform that will help the 145 million people who end up in the emergency room every year. Since its inception, Quick'rCare has helped over a million patients, added over 20 team members, and brought on great investors. Whether it is through the technology created or the volunteer hours served, the people behind Quick'rCare have a mantra of always doing good for others.

About Jefferson Health
Jefferson Health, home of Sidney Kimmel Medical College, is reimagining health care in the greater Philadelphia region and southern New Jersey. Jefferson’s dedicated team of doctors, nurses, health professionals and staff provides a range of primary to highly-specialized care through 14 hospitals (seven are Magnet®-designated by the ANCC for nursing excellence), more than 40 outpatient and urgent care locations, the NCI-designated Sidney Kimmel Cancer Center, Magee Rehabilitation and the JeffConnect® telemedicine program. For 2019-2020, Thomas Jefferson University Hospitals is ranked among the nation’s best hospitals in eight specialities by U.S. News & World Report. Jefferson Health’s mission is to improve the lives of patients in the communities it is privileged to serve through safe, effective, equitable, compassionate care.

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Jas Mowgood
Quick'rCare
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